Cardiac arrest strikes without warning and when 50-year-old father of two, Gavin collapsed in Maidstone, it was immediate CPR from strangers that ensured he was reunited with his family for Christmas. On the morning of 10 December 2025, Gavin had walked his daughter to school with their cockerpoo, Milo, before heading home through Penenden Heath. Unbeknown to Gavin, his heart had stopped and he c
Every patient story matters and yours could help shape the future of care for our patients in Kent, Surrey and Sussex. Patients, families and carers are being invited to share their experiences of the Trust through a new online feedback form. Whether your experience was positive, challenging, or somewhere in between, your story helps the service understand what’s working well and where things coul
The iconic 10 Downing Street, one of the UK’s most recognisable addresses, provided a backdrop for our SECAmb team and two bystander lifesavers to reunite with a Parliamentary and Diplomatic Protection Officer whose life they helped save. Peter, an Officer with the MET Police living in Kent, welcomed the team to the famous Downing Street and New Scotland Yard addresses as a thank you to his lifes
A thought‑provoking paper on violence and aggression against staff from the Trust’s Shadow Board was presented to the Trust Board recently. Shadow Board members Philip Taylor, a Banstead Paramedic, and Hannah Sewell, a Dartford Paramedic, delivered the paper on behalf of the Shadow Board, drawing on their first-hand experiences of being verbally and physically abused. The deep dive into violence
The West Kent Unscheduled Care Navigation Hub (UCNH) Team based in Paddock Wood are celebrating after their work has been formally recognised with a nomination for a Kent & Medway Healthwatch Recognition Award. While the hub does not see patients face-to-face, its team of Paddock Wood–based Advanced Paramedic Practitioners (APPs) and PaCCS clinicians work closely with teams from Maidstone and
After her heart stopped beating, a grandmother is alive today because her husband immediately began CPR; a decision that kept her alive long enough for ambulance colleagues to arrive. Thanks to this colossal team effort, Anne, aged 67 is now looking forward to seeing her daughter walk down the aisle this August and watch her eight grandchildren grow up. Anne was at home with her husband of 15 yea
A Kent teenager who was recently treated by clinicians reunited with them as part of his Duke of Edinburgh Award. 14‑year‑old Max from Westerham in Kent visited Paddock Wood Make Ready Centre in January to reunite with Associate Ambulance Practitioner, Emma, and Student Paramedic, Leander, the crew who came out to his home on 2 December 2025. Max had been unwell for two days prior before the ambu
A 111 Health Advisor (HA) from Medway has been appointed as the new Deputy Co-Chair of the enABLE staff network for Kent. enABLE, which is the Trust’s disabilities, neurodiversity and carer staff network shared the announcement during the network’s latest meeting. During the meeting, which gave members a chance to look back on achievements from the past year, including improvements in acces
Just weeks after a frightening road traffic accident, seven-year-old Samuel Anderson returned to thank the ambulance team who cared for him. Back in September, Sam and his mum were walking home from school in Bobbing, Sittingbourne when a car failed to stop and struck Sam as they stepped into the road. His mum dialled 999 in panic and on the other end of the line was Emergency Medical Advisor Ros
Exactly one year on from a near-fatal abdominal aortic aneurysm, a Kent grandfather has been reunited with the ambulance clinicians who got him to surgery just in time. David, now 80, from Whitstable, was getting ready to leave for his surprise 80th birthday party on 10 January 2025 when he suddenly became unwell at home. The celebration had been secretly arranged by his daughter, Donna and son,