Annual leave
Annual leave entitlement is 27 days on appointment, 29 days after five years and 33 days after 10 years.
One of the largest ambulance trusts in the UK, we work across Kent, Surrey, Sussex and North East Hampshire – a diverse geographical area of 3,600 square miles which includes densely populated urban areas, sparsely populated rural areas and some of the busiest stretches of motorway in the country.
In addition to our 999 service, controlled by two Emergency Operations Centres in Crawley and Medway, we also provide an integrated 111 and Clinical Assessment Service from our contact centres in Medway and Crawley for Kent, Medway and Sussex.
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We are pleased the latest Care Quality Commission (CQC) inspection results for our Emergency & Urgent Care services and our Emergency Operations Centre (999 call handling), published in May 2026, showed we had made significant improvements.
Our Emergency & Urgent Care and our Emergency Operations Centres (999 call handling) are now both been rated ‘Good’ overall. This means patients can feel confident that we are delivering care that is safe, effective, caring, responsive, and well-led.
The CQC highlighted many positive areas, including:
While there are still areas for further improvement, we have already made changes to strengthen how services are managed and continue to focus on continuous improvement.
Our overall Trust rating remains ‘Requires Improvement’ until a further assessment of leadership is completed.
The most recent inspection results reflect the hard work of our staff and our continued commitment to providing high-quality care for the communities we serve.
Find out more about our plans for the future in our strategy.
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Annual leave entitlement is 27 days on appointment, 29 days after five years and 33 days after 10 years.
All staff have the option of contributing to the excellent NHS Pension Scheme.
Staff are entitled to maternity/adoption leave, paternity leave and parental leave.