Our values are the standards which everyone working at our Trust is expected to live up to.
They help us to make the right decisions and guide how we treat our colleagues, our patients and their family and friends.
Top tips to help you and others stay safe and help us this winter
How to help us help you this winterSaving Lives, Serving Our Communities
Top tips to help you and others stay safe and help us this winter
Thanks to the efforts of SECAmb colleagues, an Essex father now has the chance to see his 22-month-old son grow up. Rob Greenaway, aged 56 from Grays in Essex was thrilled to be able to thank his lifesavers in person when he met them at Dartford ambulance station recently. It was an opportunity to thank the team and gain closure on the incident which happened three years ago in May 2021 and for th
Patients across Sussex will benefit from the establishment of two multi-discipline clinical hubs set to begin operations. The hubs are designed to ensure 999 callers are receiving the most appropriate response, first time, and reduce the number of patients being taken to emergency departments. The Unscheduled Care Navigation Hubs (UCNHs), which will be based at South East Coast Ambulance Service’s
A Senior Emergency Medical Advisor for SECAmb is supporting a national stroke campaign urging people to act FAST even if they don’t show all the signs. In July, Mollie Blackman, based at our control centre in Medway, took a call from a 58-year-old Dionne Hudson from Surrey after her arm went numb one evening and she couldn’t grip her phone. While she couldn’t raise her arm, Dionne’s face and speec
A part-time Horley gardener had the chance to meet his lifesavers thanks to his customer who was once a paramedic and worked for the ambulance service. Thanking the team for their quick-actions, former SECAmb employee Justin Wand had nothing but praise to offer the team who helped his friend and gardener who went into anaphyxic shock following a wasp sting. Marc Caldwell was stung by a wasp while
Patients across Surrey and Frimley South are set to benefit from the launch of two multi-disciplinary clinical hubs. The virtual Unscheduled Care Navigation Hubs (UNCHs) will see South East Coast Ambulance Service (SECAmb) work more closely in partnership with hospital and community trusts across the county to ensure patients receive the appropriate response, first time and reduce emergency depart
A 15-year-old girl who collapsed in cardiac arrest was reunited with her lifesavers including Tina Shepherd, one of the Trust’s longest-serving EMA coaches who took the 999 call, alongside fire service teams in an emotional reunion recently. Grace, now aged 16, was out with her group of friends in the local community of Isle of Grain on the evening of 6 March. The group were running through a fiel
A grandad who suffered a cardiac arrest has reunited with the “superheroes” who saved his life. Russell Jennings, 62, was watching TV at his home in Brighton Road, Worthing, on the morning of Tuesday 28 May when he went grey and unresponsive. His wife, Kate, 54, rushed downstairs and called for help and their neighbours, Gareth and Gemma, who run Beer No Evil micropub, ran upstairs to help. Garet
The bravery and quick thinking of two young children from Chatham, Kent, ensured their mum received the medical care she needed from ambulance colleagues. Seven-year-old Nyah-Lei and five-year-old Leon Junior were brave enough to call 999 for their mum, Dominique, who had collapsed and come over faint with extreme abdominal pain, on 21 June 2024. Dominique, a mum of three, had been experiencing ba
Our values are the standards which everyone working at our Trust is expected to live up to.
They help us to make the right decisions and guide how we treat our colleagues, our patients and their family and friends.