For new mum Chloe, finding her five-week-old daughter struggling to breathe was one of the scariest moments of her entire life. Chloe was at her home in Romney Marsh, Kent on 23 January 2025 when she suddenly found five-week-old Autumn blue, floppy and gasping for every breath. Chloe made the desperate call to 999 where she was connected to Emergency Medical Advisor, Rain Gavin. Rain triaged the c
A father from Kent who was haemorrhaging blood from an abdominal aortic aneurysm has defied the odds and reunited with his lifesavers. Antony Linward, 68, was at home with his wife in Crowborough in the early hours of 11 November 2024 when he started to vomit blood and lose consciousness. Antony’s wife immediately called 999 and spoke to Emergency Medical Advisor, Beth Panton. While providing advi
A dedicated freemason has organised CPR and defibrillator training to local lodges in Kent after suffering a cardiac arrest at her home in Gravesend. Grandmother, Linda Nevell, was reunited with her lifesavers after suffering a cardiac arrest at her home in November and was keen to give back after her ordeal. Thanks to the quick-thinking of Linda’s husband of 17 years, Pip, and grandson Harley, wh
In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),
A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid
Exactly one month after the safe arrival of baby Hallie at their Chatham home, new parents Kloe and Matt were reunited with the SECAmb colleagues who helped bring her into the world. The unplanned home birth happened at 39 weeks’ pregnant after Kloe had been sent home from hospital with instructions to rest. However, shortly after returning home, it was clear baby Hallie had other plans. At around
A Frailty Nurse Practitioner with 25 years’ experience in the NHS who survived a sudden cardiac arrest has been reunited with the ambulance crews who saved her life, describing their care as “outstanding” and their actions as the reason she is here today. Now 52-year-old Dee was at home in East Sussex when her husband Will found her unresponsive in June 2024. Dee’s husband immediately raised the a
A young man from Dover whose heart stopped for six minutes after being rushed to hospital has been reunited with the SECAmb colleagues who played a part in saving his life. Aydan Adams, now 23, was invited to the Trust’s Ashford Make Ready Centre recently – more than a year after he was found unresponsive at his grandmother’s house and taken to hospital, where he later suffered a cardiac arr
A Brighton family’s worst nightmare turned into a story of survival, thanks to the actions of the SECAmb team who brought their baby daughter back from the brink after she suffered a sudden cardiac arrest at home. Seven-month-old Chloe Jackson collapsed on 12 April 2024, prompting a desperate call to 999 from Chloe’s mum, Heather. Thanks to the swift actions of emergency call handler, Beth P
The quick-thinking of a wife saw her husband receive the life-saving treatment he needed and go on to be reunited with his life-savers recently. Carol alerted the ambulance service when she found her husband, Kevin, (76) unresponsive on the sofa at home at home on the afternoon of 27 November 2024. Getting him to the floor and calling 999, Carol was connected to Emergency Medical Advisor Team Lead