Strategic Updates

Image: SECAmb’s Shadow Board launches its first review of Trust Board papers
7 August 2025

SECAmb’s Shadow Board launches its first review of Trust Board papers

SECAmb’s newly formed Shadow Board came together for its first review of Board papers meeting yesterday. With digital, clinical and financial strategy discussed in its first formal meeting held in our Brighton Make Ready Centre on Wednesday, 6 August, Shadow Board members engaged with executive colleagues, offering their thoughts and views on three board papers. There was lively discussion throug

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Image: New easy read strategy launches to ensure every voice is heard
12 June 2025

New easy read strategy launches to ensure every voice is heard

In a move that puts inclusion at the heart of care, the Trust is launching its Patient and Public Engagement Strategy for 2025–2029, and, for the first time, an easy read version is being published alongside it. This is the beginning of a new five-year journey to meaningfully collaborate with our patients and the public in the communities we serve. The strategy has been designed to improve patient

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Image: SECAmb among top performing NHS trusts for flu vaccination uptake
9 June 2025

SECAmb among top performing NHS trusts for flu vaccination uptake

South East Coast Ambulance Service (SECAmb) leads the way for NHS flu vaccination rates among frontline staff with a 73.7 per cent uptake – one of the highest rates recorded nationally.    With a decline in vaccination rates among frontline health care workers seen over the last few years, the Trust recorded a remarkable uptake among frontline and patient facing staff in 2025.   Nationally, the co

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Image: New Shadow Board holds first face-to-face meeting
6 June 2025

New Shadow Board holds first face-to-face meeting

Members of our new Shadow Board met for the first time this week as the group held a workshop at its first face-to-face meeting. SECAmb’s Shadow Board, which has been set up to inform the Trust Board’s discussions, will see members working closely with senior leaders to offer a fresh perspective on issues that matter to colleagues and patients. The session on Wednesday 4 June marked the beginning

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Image: Appointment of two new Independent Non-Executive Directors
4 June 2025

Appointment of two new Independent Non-Executive Directors

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of two new Independent Non-Executive Directors. Suzanne O’Brien and Peter Schild begin their three-year terms on 9 June 2025. Suzanne is an experienced non-executive director with extensive senior leadership experience. She is a qualified accountant and tax consultant with more than 30 years’ ex

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Image: Shadow Board to empower colleagues and influence key decisions
14 May 2025

Shadow Board to empower colleagues and influence key decisions

Colleagues at South East Coast Ambulance Service (SECAmb) now have a powerful new voice at the heart of the Trust, thanks to the introduction of a new Shadow Board. The new group, which is a bold step towards more inclusive leadership and deeper staff engagement, will meet ahead of each Trust Board meeting to examine key documents and debate a focused ‘hot topic’. The Shadow Board’s views will inf

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Image: Response to Sky News piece
28 April 2025

Response to Sky News piece

Trust statement in relation to piece published by Sky News: We will always take appropriate action when it comes to addressing inappropriate behaviour that is not in line with our values and will not tolerate this from anyone, regardless of their role in the organisation. We take the welfare of our people, and our patients seriously and fully investigated the historic cases covered in a Sky News r

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Image: Patient feedback to form part of new care model evaluation
17 April 2025

Patient feedback to form part of new care model evaluation

In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),

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Image: Newly refurbished medicines distribution centre opens in Kent
14 April 2025

Newly refurbished medicines distribution centre opens in Kent

A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid

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Image: SECAmb exceeds response time target
10 April 2025

SECAmb exceeds response time target

South East Coast Ambulance Service NHS Foundation (SECAmb) has welcomed latest figures which show it has consistently exceeded the response time target to respond to some of its most seriously ill and injured patients over the past year. SECAmb was one of only a small number of ambulance trusts to exceed the Category 2 call performance target across the whole last 12-months, (1 April 2024 – 31 Mar

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