Strategic Updates

Image: Appointment of two new Independent Non-Executive Directors
4 June 2025

Appointment of two new Independent Non-Executive Directors

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of two new Independent Non-Executive Directors. Suzanne O’Brien and Peter Schild begin their three-year terms on 9 June 2025. Suzanne is an experienced non-executive director with extensive senior leadership experience. She is a qualified accountant and tax consultant with more than 30 years’ ex

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Image: Shadow Board to empower colleagues and influence key decisions
14 May 2025

Shadow Board to empower colleagues and influence key decisions

Colleagues at South East Coast Ambulance Service (SECAmb) now have a powerful new voice at the heart of the Trust, thanks to the introduction of a new Shadow Board. The new group, which is a bold step towards more inclusive leadership and deeper staff engagement, will meet ahead of each Trust Board meeting to examine key documents and debate a focused ‘hot topic’. The Shadow Board’s views will inf

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Image: Response to Sky News piece
28 April 2025

Response to Sky News piece

Trust statement in relation to piece published by Sky News: We will always take appropriate action when it comes to addressing inappropriate behaviour that is not in line with our values and will not tolerate this from anyone, regardless of their role in the organisation. We take the welfare of our people, and our patients seriously and fully investigated the historic cases covered in a Sky News r

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Image: Patient feedback to form part of new care model evaluation
17 April 2025

Patient feedback to form part of new care model evaluation

In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),

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Image: Newly refurbished medicines distribution centre opens in Kent
14 April 2025

Newly refurbished medicines distribution centre opens in Kent

A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid

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Image: SECAmb exceeds response time target
10 April 2025

SECAmb exceeds response time target

South East Coast Ambulance Service NHS Foundation (SECAmb) has welcomed latest figures which show it has consistently exceeded the response time target to respond to some of its most seriously ill and injured patients over the past year. SECAmb was one of only a small number of ambulance trusts to exceed the Category 2 call performance target across the whole last 12-months, (1 April 2024 – 31 Mar

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Image: Record survey response shows morale up and improvements across all areas
13 March 2025

Record survey response shows morale up and improvements across all areas

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) colleagues’ responses to the latest annual NHS Staff Survey reveal an increase in staff morale and continued year-on-year improvements across all key themes covered. SECAmb is pleased that a record number of colleagues (3,268), 67 per cent of staff, completed the survey – the highest return rate ever recorded by the Trust. The survey

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Image: Trust exits special measures
6 March 2025

Trust exits special measures

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce today (6 March 2025) that,  following a period of sustained improvement,  it is to exit special measures. Following a thorough review, NHS England has confirmed this week that that SECAmb is no longer in NHS oversight framework (NOF) segment 4 and has been removed from the Recovery Support Programme (RSP), form

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Image: Appointment of new Chief Digital Information Officer
5 March 2025

Appointment of new Chief Digital Information Officer

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of a new Chief Digital Information Officer. Nick Roberts will join the Trust on 1 April. Stephen Bromhall will be returning to his substantive role at East of England Ambulance Service at the end of April following the end of his secondment. Nick is currently Chief Information Officer at Moorfie

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Image: SECAmb reports highest-ever and nationally-leading cardiac arrest survival rate. More than 300 lives saved – How you can help us save more
14 February 2025

SECAmb reports highest-ever and nationally-leading cardiac arrest survival rate. More than 300 lives saved – How you can help us save more

A Chatham man is adding his voice to calls for more people learn how to save a life after being reunited with the ambulance team who rushed to his aid. Chris Mills, 77, and wife, Brenda, were special guests as South East Coast Ambulance Service (SECAmb) revealed its highest-ever and national-leading cardiac arrest survival rate at the launch of its latest out-of-hospital cardiac arrest annual repo

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