In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),
A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid
South East Coast Ambulance Service NHS Foundation (SECAmb) has welcomed latest figures which show it has consistently exceeded the response time target to respond to some of its most seriously ill and injured patients over the past year. SECAmb was one of only a small number of ambulance trusts to exceed the Category 2 call performance target across the whole last 12-months, (1 April 2024 – 31 Mar
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) colleagues’ responses to the latest annual NHS Staff Survey reveal an increase in staff morale and continued year-on-year improvements across all key themes covered. SECAmb is pleased that a record number of colleagues (3,268), 67 per cent of staff, completed the survey – the highest return rate ever recorded by the Trust. The survey
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce today (6 March 2025) that, following a period of sustained improvement, it is to exit special measures. Following a thorough review, NHS England has confirmed this week that that SECAmb is no longer in NHS oversight framework (NOF) segment 4 and has been removed from the Recovery Support Programme (RSP), form
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of a new Chief Digital Information Officer. Nick Roberts will join the Trust on 1 April. Stephen Bromhall will be returning to his substantive role at East of England Ambulance Service at the end of April following the end of his secondment. Nick is currently Chief Information Officer at Moorfie
A Chatham man is adding his voice to calls for more people learn how to save a life after being reunited with the ambulance team who rushed to his aid. Chris Mills, 77, and wife, Brenda, were special guests as South East Coast Ambulance Service (SECAmb) revealed its highest-ever and national-leading cardiac arrest survival rate at the launch of its latest out-of-hospital cardiac arrest annual repo
South East Coast Ambulance Service (SECAmb) is pleased to announce it will once again have a dedicated paramedic service working out of London Gatwick. The Gatwick Solo team, or ‘Gatso’, will begin on Monday 17 February, and will see a single SECAmb responder unit permanently based at the airport to cover both landside and airside areas, working closely with the London Gatwick teams. Colleagues wo
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce that our Council of Governors have today (Wednesday 5 February 2025) appointed Michael Whitehouse as our new Trust Chair. This appointment follows Usman Khan’s decision to stand down from the role at the beginning of March 2025 to take up a new Executive role at NHS London. In December 2024 we announced that we
Our Chair, Usman Khan, has shared with colleagues his decision to leave SECAmb in March of this year to take up a full-time Executive Director role elsewhere in the NHS. We will now work closely with our Council of Governors to appoint a new chair to ensure stability. In December 2024 we announced that we had begun to work with our colleagues at South Central Ambulance Service to explore creating