Strategic Updates

Image: Governor Election Results and New Appointments
23 December 2025

Governor Election Results and New Appointments

Following the recent Governor elections which saw more than 500 voters take part we are pleased to share the results. We are delighted to welcome two new Operational Staff Governors Michael Whitcombe, Shared Care Records Clinical Manager and Spencer Hildrew, Trainee Associate Ambulance Practitioner. We are also pleased to confirm that Peter Shore has been re-elected for a second term as Public Gov

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Image: AI pilot aims to improve efficiency and patient care
17 December 2025

AI pilot aims to improve efficiency and patient care

South East Coast Ambulance Service (SECAmb) is piloting the use of Artificial Intelligence (AI) in its Emergency Operations Centres (EOCs) in a move it hopes will improve efficiency and free up clinicians’ time to provide assistance to more patients. Clinicians in SECAmb’s EOCs are piloting the use of an AI tool which uses ambient voice transcription to listen to and digitally transcribe their con

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Image: Statement on recruitment of Ambulance Group model CEO and Chair
5 December 2025

Statement on recruitment of Ambulance Group model CEO and Chair

Statement from Keith Willett,  South Central Ambulance Service (SCAS) Chair & Michael Whitehouse, South East Coast Ambulance Service (SECAmb) Chair: Following the announcement on 29 October 2025 that SCAS and SECAmb are joining forces to create the first Ambulance Group model, we are pleased to confirm that recruitment for the Group Chair and Group CEO roles is now under way. This week, SCAS C

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Image: Sussex paramedic elected Deputy Chair of National Ambulance LGBT+ network
11 November 2025

Sussex paramedic elected Deputy Chair of National Ambulance LGBT+ network

South East Coast Ambulance Service (SECAmb) is proud that Sussex Paramedic, Steph Meech, has been elected to the position of Deputy Chair of the National Ambulance LGBT+ Network. Steph, a Paramedic Practitioner and Operational Team Leader, who works out of Polegate, took up the position this month following a decade of active involvement in the network, which was launched at Brighton and Hove Pri

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Image: Patients set to benefit as Ambulance Services join forces in first Group model
29 October 2025

Patients set to benefit as Ambulance Services join forces in first Group model

Patients across the South East will benefit from more consistent, high-quality ambulance care as South Central Ambulance Service (SCAS) and South East Coast Ambulance Service (SECAmb) come together to form the South Central and South East Ambulance Group – the first of its kind in England. The new group model marks a proactive move to strengthen patient care, ensure sustainable services, and

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Image: CFR e-bike innovation aims to improve response times
24 October 2025

CFR e-bike innovation aims to improve response times

Community First Responders (CFRs) are saddling up to take SECAmb’s latest innovation off-road to improve patient care. Three e-bikes have been specially kitted-out with life-saving medical supplies, aiming to improve response times and increase accessibility in hard-to-reach locations. It’s an idea that Frank Doel, an ambulance technician and CFR team leader for the Manhood Peninsula area of Susse

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Image: Trust statement on Channel 4 Dispatches documentary
13 October 2025

Trust statement on Channel 4 Dispatches documentary

This evening – Monday, 13 October 2025 – Channel 4 is broadcasting a Dispatches documentary about the pressures on UK ambulance services. The hour-long documentary – called ‘999 Undercover: NHS in Crisis’ – includes covert filming carried out in our Medway Emergency Operations Centre (EOC) by an undercover journalist between May and July of this year. The journalist joined SECAmb as an Emerg

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Image: Drones to be tested for cardiac arrest response in innovative research project
6 October 2025

Drones to be tested for cardiac arrest response in innovative research project

Photo credit: Everdrone We’re proud to be part of a project which will test how drones could be integrated into the UK’s 999 emergency response system to rapidly deliver defibrillators to patients experiencing out-of-hospital cardiac arrest (OHCA). The project has been launched by the University of Surrey, Air Ambulance Charity Kent Surrey Sussex and SECAmb and has been funded by the National Inst

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Image: SECAmb’s Annual Members Meeting brings colleagues and public together
17 September 2025

SECAmb’s Annual Members Meeting brings colleagues and public together

South East Coast Ambulance Service (SECAMb) were delighted to welcome colleagues and members of the public to our Annual Members Meeting recently – an opportunity to reflect on achievements and discuss priorities for the year ahead. The event, which took place at K2 Crawley on Friday, 12 September, gave attendees the opportunity to engage with colleagues at a variety of stalls on the Trust’s curre

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Image: Digital alert system for drivers lets you know an ambulance is near
11 September 2025

Digital alert system for drivers lets you know an ambulance is near

To help keep our roads as safe as possible, South East Coast Ambulance Service’s (SECAmb) digital alert system lets drivers know when an ambulance is responding to an emergency nearby. Working in partnership with Acetech and Haas Alert, the digital alert system sends a notification to compatible devices such as smart phones or vehicle navigation systems alerting drivers to a nearby ambulance

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