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Image: Brave seven-year-old recognised for 999 call
1 April 2025

Brave seven-year-old recognised for 999 call

Seven-year-old Franklin from Maidstone has been hailed a hero after his quick thinking got his mum the help she needed after collapsing at home. Alone with his younger siblings, five-year-old Rosie and two-year-old Teddy, Franklin was able to use his mum’s iPhone SOS feature to dial 999 on Sunday, 24 November 2024 after she became unresponsive at home. Emergency Medical Advisor (EMA) Sarah Dolphin

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Image: Woman recovers from broken neck and pelvis to thank ambulance team
1 April 2025

Woman recovers from broken neck and pelvis to thank ambulance team

An East Grinstead woman, who made a remarkable recovery after falling head first down her stairs, has thanked the ambulance team who came to her aid. Mary Cole and husband, Alan, visited South East Coast Ambulance Service’s (SECAmb’s) Gatwick Make Ready Centre where she was reunited with paramedics, Josie Bishop and Lilly Hook. Mary suffered multiple injuries including to her spine and head in the

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Image: ‘Shout for help’ sees GoodSAM responder save patient’s life
26 March 2025

‘Shout for help’ sees GoodSAM responder save patient’s life

A Crawley man who was first on scene of a cardiac arrest, after being alerted via the GoodSAM app by South East Coast Ambulance Service (SECAmb), is urging others to sign up to the initiative. Cub and Scout leader, Callum Hawker, responded to the alert following reports of a cardiac arrest in the Crawley area in January. GoodSAM is an app used by SECAmb to alert trained responders to cardiac arres

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Image: Nurse reunites with outstanding ambulance crew
26 March 2025

Nurse reunites with outstanding ambulance crew

A Frailty Nurse Practitioner with 25 years’ experience in the NHS who survived a sudden cardiac arrest has been reunited with the ambulance crews who saved her life, describing their care as “outstanding” and their actions as the reason she is here today. Now 52-year-old Dee was at home in East Sussex when her husband Will found her unresponsive in June 2024. Dee’s husband immediately raised the a

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Image: Kent cardiac arrest survivor reunites with 999 heroes
25 March 2025

Kent cardiac arrest survivor reunites with 999 heroes

A young man from Dover whose heart stopped for six minutes after being rushed to hospital has been reunited with the SECAmb colleagues who played a part in saving his life. Aydan Adams, now 23, was invited to the Trust’s Ashford Make Ready Centre recently – more than a year after he was found unresponsive at his grandmother’s house and taken to hospital, where he later suffered a cardiac arr

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Image: Baby Chloe’s lifesaving heroes reunite with family
19 March 2025

Baby Chloe’s lifesaving heroes reunite with family

A Brighton family’s worst nightmare turned into a story of survival, thanks to the actions of the SECAmb team who brought their baby daughter back from the brink after she suffered a sudden cardiac arrest at home. Seven-month-old Chloe Jackson collapsed on 12 April 2024, prompting a desperate call to 999 from Chloe’s mum, Heather. Thanks to the swift actions of emergency call handler, Beth P

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Image: Bognor man overjoyed to meet ambulance team
18 March 2025

Bognor man overjoyed to meet ambulance team

The quick-thinking of a wife saw her husband receive the life-saving treatment he needed and go on to be reunited with his life-savers recently. Carol alerted the ambulance service when she found her husband, Kevin, (76) unresponsive on the sofa at home at home on the afternoon of 27 November 2024. Getting him to the floor and calling 999, Carol was connected to Emergency Medical Advisor Team Lead

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Image: Snodland schoolboy reunites with ambulance team following serious RTC
18 March 2025

Snodland schoolboy reunites with ambulance team following serious RTC

A schoolboy who was thrown into the air after being hit by a car has made a miraculous recovery and has now reunited with the ambulance crews who helped to save his life. Henry, from Snodland, Kent, was just seven years old when the accident happened on 14 July 2024. Henry was with his dad, Chris on their way to watch the England Euro Final at their local football club when Henry stepped into the

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Image: Record survey response shows morale up and improvements across all areas
13 March 2025

Record survey response shows morale up and improvements across all areas

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) colleagues’ responses to the latest annual NHS Staff Survey reveal an increase in staff morale and continued year-on-year improvements across all key themes covered. SECAmb is pleased that a record number of colleagues (3,268), 67 per cent of staff, completed the survey – the highest return rate ever recorded by the Trust. The survey

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Image: Gillingham mum reunites with crew after postpartum haemorrhage
11 March 2025

Gillingham mum reunites with crew after postpartum haemorrhage

A new mum had the opportunity to thank the crews who came to her aid after she suffered a life-threatening postpartum haemorrhage, just moments after welcoming her baby daughter into the world. What should have been the most joyous moment for 27-year-old Rebecca King quickly turned into a terrifying ordeal. With the midwife by her side at her home in Gillingham, all seemed well but shortly after g

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