South East Coast Ambulance Service (SECAmb) is urging people to use its services wisely to help with the demand faced by both its 999 and NHS 111 services across the four-day Easter Bank Holiday weekend. SECAmb is expecting to handle some 10,000 calls to its 999 service and more than 20,000 calls to NHS 111 – a service it provides across Sussex, Kent and Medway. Among those 20,000 calls to NHS 111
SECAmb crews were reunited with the baby they resuscitated after he was born eight weeks prematurely at the family home. Kent parents, Philippa and Harry, were able to share their thanks and news that baby Albie not only survived his traumatic entrance into the world but he is now thriving three months on from the ordeal. On 30 December 2024, Philippa had been experiencing some pain and had made h
Seven-year-old Franklin from Maidstone has been hailed a hero after his quick thinking got his mum the help she needed after collapsing at home. Alone with his younger siblings, five-year-old Rosie and two-year-old Teddy, Franklin was able to use his mum’s iPhone SOS feature to dial 999 on Sunday, 24 November 2024 after she became unresponsive at home. Emergency Medical Advisor (EMA) Sarah Dolphin
An East Grinstead woman, who made a remarkable recovery after falling head first down her stairs, has thanked the ambulance team who came to her aid. Mary Cole and husband, Alan, visited South East Coast Ambulance Service’s (SECAmb’s) Gatwick Make Ready Centre where she was reunited with paramedics, Josie Bishop and Lilly Hook. Mary suffered multiple injuries including to her spine and head in the
A Crawley man who was first on scene of a cardiac arrest, after being alerted via the GoodSAM app by South East Coast Ambulance Service (SECAmb), is urging others to sign up to the initiative. Cub and Scout leader, Callum Hawker, responded to the alert following reports of a cardiac arrest in the Crawley area in January. GoodSAM is an app used by SECAmb to alert trained responders to cardiac arres
A Frailty Nurse Practitioner with 25 years’ experience in the NHS who survived a sudden cardiac arrest has been reunited with the ambulance crews who saved her life, describing their care as “outstanding” and their actions as the reason she is here today. Now 52-year-old Dee was at home in East Sussex when her husband Will found her unresponsive in June 2024. Dee’s husband immediately raised the a
A young man from Dover whose heart stopped for six minutes after being rushed to hospital has been reunited with the SECAmb colleagues who played a part in saving his life. Aydan Adams, now 23, was invited to the Trust’s Ashford Make Ready Centre recently – more than a year after he was found unresponsive at his grandmother’s house and taken to hospital, where he later suffered a cardiac arr
A Brighton family’s worst nightmare turned into a story of survival, thanks to the actions of the SECAmb team who brought their baby daughter back from the brink after she suffered a sudden cardiac arrest at home. Seven-month-old Chloe Jackson collapsed on 12 April 2024, prompting a desperate call to 999 from Chloe’s mum, Heather. Thanks to the swift actions of emergency call handler, Beth P
The quick-thinking of a wife saw her husband receive the life-saving treatment he needed and go on to be reunited with his life-savers recently. Carol alerted the ambulance service when she found her husband, Kevin, (76) unresponsive on the sofa at home at home on the afternoon of 27 November 2024. Getting him to the floor and calling 999, Carol was connected to Emergency Medical Advisor Team Lead
A schoolboy who was thrown into the air after being hit by a car has made a miraculous recovery and has now reunited with the ambulance crews who helped to save his life. Henry, from Snodland, Kent, was just seven years old when the accident happened on 14 July 2024. Henry was with his dad, Chris on their way to watch the England Euro Final at their local football club when Henry stepped into the