Patients across the South East will benefit from more consistent, high-quality ambulance care as South Central Ambulance Service (SCAS) and South East Coast Ambulance Service (SECAmb) come together to form the South Central and South East Ambulance Group – the first of its kind in England. The new group model marks a proactive move to strengthen patient care, ensure sustainable services, and
A courageous bystander and the rapid response of South East Coast Ambulance Service (SECAmb) crews have been praised after a man collapsed at a local railway station. In October two years ago, John arrived at North Camp station to catch a train to Guildford. He remembers feeling some chest pain that morning, but it soon went and he dismissed it as a muscle strain. But as he sat down at the platfor
Nominations are now open for the 2025 Council of Governors elections, offering Foundation Trust members the opportunity to play an active role in shaping the future of our ambulance service. Becoming a governor is a chance to represent the voices of our patients, staff, and local communities while helping to ensure the Trust continues to provide high-quality care and put patients at the heart of e
A Thameside paramedic was instrumental in ensuring her father was able to say thank you to her colleagues for saving his life in a heart-warming birthday reunion recently. Robin, was at home with his wife of 62 years, Pam when he suffered a cardiac arrest in April this year. Concerned about the chest pain he was suffering from, Pam phoned their daughter, Tammy, a paramedic based at Thameside ambul
Community First Responders (CFRs) are saddling up to take SECAmb’s latest innovation off-road to improve patient care. Three e-bikes have been specially kitted-out with life-saving medical supplies, aiming to improve response times and increase accessibility in hard-to-reach locations. It’s an idea that Frank Doel, an ambulance technician and CFR team leader for the Manhood Peninsula area of Susse
Emergency Operations Centre (EOC) colleagues, responsible for managing the close to one million 999 calls received by South East Coast Ambulance Service (SECAmb) across its region, were among those presented with prestigious King’s Medals for Long Service and Good Conduct at the second of the Trust’s annual awards ceremonies. While previously receiving medals for 20 years NHS service, this year is
A Kent family has been reunited with the ambulance team who helped deliver their baby boy earlier this summer, right in their own living room. On Monday, 29 September, new parents Becky and Nathan visited Ashford’s Make Ready Centre with their two-month-old son, Elliot, to thank Paramedics Aidan and Richard, and Emergency Medical Advisor (EMA), Adam, who together safely delivered Elliot at the fam
Applauding teen heroism, honouring long service and marking the achievements of colleagues made for a glittering SECAmb Awards Ceremony 2025. The event, on Thursday 9 October at Denbies Wine Estate in Dorking, was attended by 183 people. “I never cease to be amazed at the devotion and exemplary care which all SECAmb people and our volunteers demonstrate for the patients and communities whom we ser
The public are urged to learn how to save a life as South East Coast Ambulance Service delivers free CPR training at local venues this week for Restart a Heart Day (16 October). Restart a Heart is an annual Resuscitation Council UK event which sees people encouraged to learn vital life-saving training, as bystander CPR can make a huge difference to survival rates. One such survivor of a cardiac ar
This evening – Monday, 13 October 2025 – Channel 4 is broadcasting a Dispatches documentary about the pressures on UK ambulance services. The hour-long documentary – called ‘999 Undercover: NHS in Crisis’ – includes covert filming carried out in our Medway Emergency Operations Centre (EOC) by an undercover journalist between May and July of this year. The journalist joined SECAmb as an Emerg