South East Coast Ambulance Service (SECAmb) is urging people to use its services wisely to help with the demand faced by both its 999 and NHS 111 services across the four-day Easter Bank Holiday weekend. SECAmb is expecting to handle some 10,000 calls to its 999 service and more than 20,000 calls to NHS 111 – a service it provides across Sussex, Kent and Medway. Among those 20,000 calls to NHS 111
SECAmb crews were reunited with the baby they resuscitated after he was born eight weeks prematurely at the family home. Kent parents, Philippa and Harry, were able to share their thanks and news that baby Albie not only survived his traumatic entrance into the world but he is now thriving three months on from the ordeal. On 30 December 2024, Philippa had been experiencing some pain and had made h
Seven-year-old Franklin from Maidstone has been hailed a hero after his quick thinking got his mum the help she needed after collapsing at home. Alone with his younger siblings, five-year-old Rosie and two-year-old Teddy, Franklin was able to use his mum’s iPhone SOS feature to dial 999 on Sunday, 24 November 2024 after she became unresponsive at home. Emergency Medical Advisor (EMA) Sarah Dolphin
An East Grinstead woman, who made a remarkable recovery after falling head first down her stairs, has thanked the ambulance team who came to her aid. Mary Cole and husband, Alan, visited South East Coast Ambulance Service’s (SECAmb’s) Gatwick Make Ready Centre where she was reunited with paramedics, Josie Bishop and Lilly Hook. Mary suffered multiple injuries including to her spine and head in the
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) colleagues’ responses to the latest annual NHS Staff Survey reveal an increase in staff morale and continued year-on-year improvements across all key themes covered. SECAmb is pleased that a record number of colleagues (3,268), 67 per cent of staff, completed the survey – the highest return rate ever recorded by the Trust. The survey
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce today (6 March 2025) that, following a period of sustained improvement, it is to exit special measures. Following a thorough review, NHS England has confirmed this week that that SECAmb is no longer in NHS oversight framework (NOF) segment 4 and has been removed from the Recovery Support Programme (RSP), form
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of a new Chief Digital Information Officer. Nick Roberts will join the Trust on 1 April. Stephen Bromhall will be returning to his substantive role at East of England Ambulance Service at the end of April following the end of his secondment. Nick is currently Chief Information Officer at Moorfie
Two doctors who played a vital role in a Surrey man’s cardiac arrest survival are adding their voices to the call for more people to take the time to learn to save a life. Dr Melissa Tan and Dr Lucinda Shaw were on a day out with their families on Reigate Hill in April 2023 when they were alerted by cyclist, Roland Wootten, to Tadworth man, Ian Hook, having collapsed at the viewpoint while on a bi
A Surrey woman is adding her voice to calls for more people learn how to save a life after being reunited with the ambulance team who rushed to her aid. Alejandra (Ale) Avila, 50, and husband, Jorge, attended Walton Ambulance Station recently ahead of South East Coast Ambulance Service (SECAmb) revealing its highest-ever and national-leading cardiac arrest survival rate at the launch of its latest
A Sussex man who received life-saving CPR from a fellow runner when he collapsed at Bognor Regis parkrun has added his voice for more people to learn how to save a life. Former police officer and experienced runner, David Knowles, 57, from Chichester, collapsed moments after crossing the finish line on 2 November this year. Having been reunited with his life-saving team before Christmas, including