Archives (2024)

8 March 2024

Trust celebrates International Women’s Day

We were pleased to celebrate the role of women across SECAmb by hosting an event to mark International Women’s Day (8 March). The event, held on 5 March, and hosted by our Gender Equality Network, (GEN), provided an opportunity for colleagues to celebrate the achievements on female staff across SECAmb. Women now make up more than 58 per cent of our workforce. A significant increase on just 43 per

7 March 2024

SECAmb NHS Staff Survey shows significant improvements

South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), is pleased to see significant improvements in its results in the yearly national NHS Staff Survey. The 2023 survey, published by NHS England today, (7 March), saw SECAmb record improvements across all nine themes explored by the survey’s questions and improved scores to almost all individual questions. The Trust’s scores have also

27 February 2024

Study into use of video streaming technology during 999 calls published

Innovative technology enabling ambulance service dispatchers to view footage from the scene of trauma incidents via video live streaming from mobile phones is feasible to implement and evaluate, a new study led by the University of Surrey and funded by the National Institute for Health and Care Research, reveals. Such technology, used via 999 callers’ smartphones, could aid emergency medical servi

26 February 2024

New cards to help deliver instant patient feedback

Patients will soon be able to instantly provide feedback on the care given to them with the introduction of new feedback cards on every South East Coast Ambulance Service (SECAmb) ambulance. The small business cards, which are expected to be on board ambulances in the coming weeks, feature a QR code allowing patients to scan it with a smart device, if they have one. The QR code will then take them

26 February 2024

Control room manager retires after 36 years’ service

A long-serving control room manager has retired from South East Coast Ambulance Service NHS Foundation Trust (SECAmb) after a career spanning five decades. Emergency Operations Centre (EOC) Manager, Wendy Gill, has been a part of the ambulance service for 36 years having joined Kent Ambulance Service as a part-time call taker in 1988. Wendy was given a fantastic send off by colleagues past and pre

21 February 2024

SECAmb paramedics win regional research award

South East Coast Ambulance Service (SECAmb) paramedics delivering the PARAMEDIC-3 Trial have won the National Institute for Health and Care Research (NIHR) Clinical Research Network Kent, Surrey and Sussex Research Support Award 2023. The awards exist to thank colleagues who do not have a formal role in research activity but have provided essential support to conduct research. This year more than

20 February 2024

Volunteer film highlights importance of bystander CPR

A short film highlighting the importance of bystander CPR and the use of public access defibrillators has been produced by Tonbridge and Tunbridge Wells Community First Responder, (CFR), team. The volunteer team is one of close to 60 teams which is trained by and works with South East Coast Ambulance Service, with responders attending certain emergencies and providing vital, often life-saving care

13 February 2024

Clinical hubs benefitting patients and reducing demand on A&E

Two clinical co-ordination hubs set up as trials by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with NHS Trusts in Kent, have been extended having delivered positive early results. The hubs, established in Autumn last year, in the Trust’s Paddock Wood and Ashford operational areas, involve multi-discipline teams from across the Kent healthcare system joining S

7 February 2024

Response to media coverage of sexual harassment in the ambulance sector

In light of media coverage today on sexual harassment in the ambulance sector, we want to reaffirm our commitment to tackling this issue. Last year we signed the NHS Sexual Safety Charter. You can read more about this important step here.  SECAmb signs new NHS Sexual Safety Charter – NHS South East Coast Ambulance Service We also want to share a message we have sent to all colleagues this mo

2 February 2024

Man jailed for Rochester assault and racial abuse

A man who spat on a paramedic and racially abused a police officer in Medway has been immediately jailed. Mark Lycett was intoxicated when he entered a Rochester business uninvited and caused a disturbance in the High Street, on Friday 26 January 2024. South East Coast Ambulance Service was called to the scene and, as paramedics sought to assist Lycett, he spat on one of them. Police patrols also

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