A greater number of ambulance clinicians across South East Coast Ambulance Service (SECAmb) can now access more detailed patient information at the point of care, helping them make faster, more informed clinical decisions and ensuring patients receive the right care first time. From this week, all SECAmb clinicians are now able to access the Kent and Medway Care Record (KMCR) via the Trust electro
For two decades, South East Coast Ambulance Service (SECAmb) has been at the heart of communities across our region, providing life-saving and compassionate care to millions of patients. Today, (Wednesday 1 July), we proudly mark 20 years as an organisation and celebrate the thousands of staff and volunteers whose dedication and professionalism have shaped SECAmb since its formation in 2006 throug
South East Coast Ambulance Service (SECAmb) has today stood down from the critical incident declared on Thursday, 25 June, following the recent period of extreme heat. The Trust is thanking its staff, volunteers and support teams who worked tirelessly to maintain patient care during one of the busiest periods it has ever experienced. Demand for services rose sharply during the heatwave, with 999 c
With high temperatures expected to lead to a significant increase in demand on our services, we’re urging everyone to take some simple steps to stay safe in the sun. Calls are expected to increase this weekend and throughout next week where much of the region will experience temperatures in excess of 30 degrees. May’s heatwave saw a 30 per cent increase in calls with more than 3,500 calls to 999 h
With the Met Office forecasting hotter than average temperatures in the coming weeks and with 999 call volume expected to increase by as much as 50 per cent in the hours after England World Cup matches, South East Coast Ambulance Service (SECAmb) is asking the public for its support as they cheer on the Three Lions or their country of choice this summer. During the most recent heatwave, a swelteri
The compassionate, person-centred care provided by staff at South East Coast Ambulance Service (SECAmb) has been praised by the Care Quality Commission (CQC). Inspectors recognised a number of significant improvements made by the Trust as it upgraded its ratings for its frontline 999 and call handling services. The CQC also found clear evidence of progress made, with particular improvements in are
A greater number of patients across Kent are set to benefit from more informed, joined up and safer care following South East Coast Ambulance Service’s (SECAmb) expansion of access to shared care records. SECAmb frontline clinicians, based in Paddock Wood, have joined colleagues in Ashford in accessing patient records via the Kent and Medway Care Record (KMCR) system, allowing them to see a joined
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of two new Independent Non-Executive Directors. Harbhajan Singh Brar and Dr Karl Khan will begin their three-year terms on 1 March 2026. SECAmb would like to thank non-executive directors, Max Puller and Howard Goodbourn for the commitment and expertise they have provided the Trust as they step
A South East Coast Ambulance Service (SECAmb) critical care paramedic (CCP) with a passion for improving outcomes for cardiac arrest patients has seen his innovate work published internationally. Bradley Gander’s literature review, co-authored with Samantha Laws, a senior lecturer at St Georges University of London, studied the complex issue of Pulseless Electrical Activity (PEA) – a particu
High levels of satisfaction have again been recorded in our latest quarterly patient experience questionnaire. The questionnaire, which covers the final three months of 2025, collected 311 responses with 90 per cent of respondents reporting that they were very satisfied or satisfied with the time taken to answer their call. A similar percentage (88 per cent) were very satisfied or satisfied with t