Following a difficult few days and a period of sustained and significant demand, South East Coast Ambulance Service declared a critical incident at 22:40 on Thursday, 27 June. At the point of declaration there were a significant number of outstanding calls waiting for an ambulance response, including a number of higher acuity incidents. This follows one of the busiest days we have seen this year
South East Coast Ambulance Service (SECAmb) is currently responding to a number of patients who are stranded in traffic on the M25 between five and six in Surrey following an earlier road traffic collision which resulted in lane closures. The resulting congestion has been severe and prolonged, with some vehicles stationary for several hours during today’s Red Heat Alert. This has resulted in a num
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is marking a strong improvement in Category 2 (C2) ambulance response times for 2025/26, achieved despite a significant increase in demand for emergency care. NHS England asked the Trust to deliver an average Category 2 response time of 28 minutes and 19 seconds. Through the sustained effort across the Trust and with support from par
South Central Ambulance Service NHS Foundation Trust (SCAS) and South East Coast Ambulance Service NHS Foundation Trust (SECAmb) are pleased to announce the appointment of Colin Dennis as the first Group Chair, providing unified non-executive leadership across both organisations. Colin’s appointment was made by both Councils of Governors on 27 March 2026, following recommendation from the joint ap
Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on care you have received from us via Give Feeback on Care. You can also call CQC on 03000 616161.
With the operational and financial challenges facing the NHS, the Boards of South East Coast Ambulance Service NHS Foundation Trust and South Central Ambulance Service NHS Foundation Trust (SCAS) recently agreed to work collaboratively across a number of areas. This new approach will see the two services work together towards the creation of a group model, where we will work together more formally
Going hand in hand with our newly-launched Strategy, SECAmb is delighted to share today its new Trust Values – Integrity, Kindness & Courage – developed by and with our people. The new values have been chosen to shape, guide and influence how all of our people behave at work and how we treat our patients and each other. They complement each other and, our people told us, should be taken togeth
We welcome the publication of this report as we continue to focus and improve our culture across a number of important areas. We are committed to ensuring that the work we have already started, including ensuring colleagues feel confident and safe in speaking up and in challenging inappropriate behaviours, is built upon. We recognise that there remains more to do to ensure SECAmb becomes the orga
It’s been announced today (12 February 2024) that Saba Sadiq, Chief Finance Officer, will be leaving SECAmb shortly to take up a new Executive Director position at Blackpool Teaching Hospitals NHS Foundation Trust. Chair David Astley said: “I would like to thank Saba for her hard work and diligence during her time with us; this is a great opportunity for her, and we wish her well in her future ca
The Trust’s Head of Patient Safety will be speaking at our next community forum which takes place next week. Members of the public have an opportunity to find out more about the work we’re doing to improve the care and treatment we deliver to our patients at this virtual event which takes place from 10 to 11.30am on Wednesday, 15 February. Our Head of Patient Safety, Tam Moorcroft, will be talkin