Our service is regulated and assessed by the Care Quality Commission (CQC). Please feedback to CQC on care you have received from us via Give Feeback on Care. You can also call CQC on 03000 616161.
With the operational and financial challenges facing the NHS, the Boards of South East Coast Ambulance Service NHS Foundation Trust and South Central Ambulance Service NHS Foundation Trust (SCAS) recently agreed to work collaboratively across a number of areas. This new approach will see the two services work together towards the creation of a group model, where we will work together more formally
Going hand in hand with our newly-launched Strategy, SECAmb is delighted to share today its new Trust Values – Integrity, Kindness & Courage – developed by and with our people. The new values have been chosen to shape, guide and influence how all of our people behave at work and how we treat our patients and each other. They complement each other and, our people told us, should be taken togeth
We welcome the publication of this report as we continue to focus and improve our culture across a number of important areas. We are committed to ensuring that the work we have already started, including ensuring colleagues feel confident and safe in speaking up and in challenging inappropriate behaviours, is built upon. We recognise that there remains more to do to ensure SECAmb becomes the orga
It’s been announced today (12 February 2024) that Saba Sadiq, Chief Finance Officer, will be leaving SECAmb shortly to take up a new Executive Director position at Blackpool Teaching Hospitals NHS Foundation Trust. Chair David Astley said: “I would like to thank Saba for her hard work and diligence during her time with us; this is a great opportunity for her, and we wish her well in her future ca
The Trust’s Head of Patient Safety will be speaking at our next community forum which takes place next week. Members of the public have an opportunity to find out more about the work we’re doing to improve the care and treatment we deliver to our patients at this virtual event which takes place from 10 to 11.30am on Wednesday, 15 February. Our Head of Patient Safety, Tam Moorcroft, will be talkin
A visit from NHS England’s Patient and Public Voice Members group for mental health on Wednesday (15/11) provided valuable insight on how we can improve the care we give to patients. Hosted out of our new Medway Hub – home to our Medway Make Ready Centre, 999 control and 111 contact centre – the event was a first for the Trust. The group, which consists of patients and family members from a
A recording from the our annual general meeting is now available for those wishing to find out more about what the Trust achieved in 2022/23 and its aspirations for the future. The meeting was held at The Orchards conference facilities at East Malling in Kent, on Thursday, 14 September. Welcoming the public, colleagues and volunteers, it was an opportunity for the Trust to showcase some of the
Industrial action which was planned to take place at SECAmb on Monday 6 March 2023 has been postponed. Industrial action that members of GMB and Unite were due to take tomorrow has been stood down to allow for talks to take place with the government. We would like to thank all staff and public for their continued support during this time. Further information on action is available to the public
In the South East Coast Ambulance Service region, the GMB Union balloted its members for industrial action last year and met the legal threshold to take action. To date, industrial action has taken place on 21 December 2022 and on 11 January and 6 February 202. The GMB Union has announced further days of industrial action on 20 February, 6 March and 20 March. As with the previous day’s action we a