In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),
A Bognor man and avid runner recently reunited with the life-savers who came to his aid when he suffered a cardiac arrest following one of his regular runs. Now 75-years-old, Philip Heath-Coleman and his family visited SECAmb’s Tangmere Make Ready Centre on Friday, 4 April where they met Associate Ambulance Practitioner (AAP), Jacqueline Nisbet, and Dispatch Team Leader (DTL), Peter Coldicott – t
Image by Peter Cripps An outstanding 54 SECAmb volunteers were presented with awards for their life-saving skills recently, highlighting their significant impact within local communities. The return of spontaneous circulation (ROSC) awards were presented by Chief Paramedic Officer, Jaqualine Lindridge, at the Trust’s second annual volunteer conference at the East Sussex National Golf Course on Sat
A first aid trained man from Brighton, who was reunited recently with his life-savers, knows only too well the benefits of CPR training. Now 64-year-old, Trevor Howell, and his wife Dawn recently visited SECAmb’s Brighton Make Ready Centre on Wednesday, 2 April 2025 to thank the clinicians that saved his life – only five months after he suffered a cardiac arrest at work. With fewer than one in 12
A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid
Exactly one month after the safe arrival of baby Hallie at their Chatham home, new parents Kloe and Matt were reunited with the SECAmb colleagues who helped bring her into the world. The unplanned home birth happened at 39 weeks’ pregnant after Kloe had been sent home from hospital with instructions to rest. However, shortly after returning home, it was clear baby Hallie had other plans. At around
South East Coast Ambulance Service NHS Foundation (SECAmb) has welcomed latest figures which show it has consistently exceeded the response time target to respond to some of its most seriously ill and injured patients over the past year. SECAmb was one of only a small number of ambulance trusts to exceed the Category 2 call performance target across the whole last 12-months, (1 April 2024 – 31 Mar
A Hastings woman has a second chance at life and an opportunity to enjoy her first grandson thanks to the life-saving efforts of SECAmb clinicians. 54-year-old Amanda Burns and her husband John, met her life-savers at an emotional reunion held at the Trust’s Hastings Make Ready Centre on Friday, 28 March. But with just 10 per cent of people surviving out-of-hospital cardiac arrests, Amanda knows
South East Coast Ambulance Service (SECAmb) is urging people to use its services wisely to help with the demand faced by both its 999 and NHS 111 services across the four-day Easter Bank Holiday weekend. SECAmb is expecting to handle some 10,000 calls to its 999 service and more than 20,000 calls to NHS 111 – a service it provides across Sussex, Kent and Medway. Among those 20,000 calls to NHS 111
SECAmb crews were reunited with the baby they resuscitated after he was born eight weeks prematurely at the family home. Kent parents, Philippa and Harry, were able to share their thanks and news that baby Albie not only survived his traumatic entrance into the world but he is now thriving three months on from the ordeal. On 30 December 2024, Philippa had been experiencing some pain and had made h