Two teams of volunteer Emergency Responders, (ERs), participating in a trial to understand how they can improve patient care, have responded to hundreds of seriously ill patients over the past year. The first team of responders began operating out South East Coast Ambulance Service’s (SECAmb’s) Ashford operating unit, in Kent, in February 2023, focussing primarily on the Romney Marsh area. The sec
Right Care, Right Person, (RCRP), is a national partnership approach led by police services alongside ambulance services, hospitals, mental health services and social services. It aims to ensure vulnerable people with health and social care needs are responded to by the most appropriate specialist service. The model recognises that many people in mental health crisis will often see a police offic
The use of a defibrillator on cardiac arrest patients, prior to the arrival of ambulance crews, is vital in improving cardiac arrest survival rates, a report published today by South East Coast Ambulance Service, (SECAmb), shows. The report, which looks at out-of-hospital cardiac arrests attended by SECAmb between April 2022 and March 2023, reveals that if a defibrillator is used prior to its arri
As we continue to build and strengthen the leadership of the organisation, we are making a number of changes to our senior leadership team. Executive Director of HR and Organisational Development, Ali Mohammed, will shortly be taking up a secondment elsewhere and we wish him well with this opportunity. We are pleased to share that Sarah Wainwright, currently Deputy Director of People & Workfo
On 31 January, we launched The Star Zone, our new digital Reward & Recognition Platform that allows our people to recognise and thank their colleagues through the use of e-cards. We’ve created a big library of animated e-cards for people to use, including introducing some special ‘limited edition’ ones to mark events like Chinese New Year and Ramadan! The Star Zone also allows leaders to prais
South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), is pleased to see significant improvements in its results in the yearly national NHS Staff Survey. The 2023 survey, published by NHS England today, (7 March), saw SECAmb record improvements across all nine themes explored by the survey’s questions and improved scores to almost all individual questions. The Trust’s scores have also
Innovative technology enabling ambulance service dispatchers to view footage from the scene of trauma incidents via video live streaming from mobile phones is feasible to implement and evaluate, a new study led by the University of Surrey and funded by the National Institute for Health and Care Research, reveals. Such technology, used via 999 callers’ smartphones, could aid emergency medical servi
Two clinical co-ordination hubs set up as trials by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with NHS Trusts in Kent, have been extended having delivered positive early results. The hubs, established in Autumn last year, in the Trust’s Paddock Wood and Ashford operational areas, involve multi-discipline teams from across the Kent healthcare system joining S
It’s been announced today (12 February 2024) that Saba Sadiq, Chief Finance Officer, will be leaving SECAmb shortly to take up a new Executive Director position at Blackpool Teaching Hospitals NHS Foundation Trust. Chair David Astley said: “I would like to thank Saba for her hard work and diligence during her time with us; this is a great opportunity for her, and we wish her well in her future ca
In light of media coverage today on sexual harassment in the ambulance sector, we want to reaffirm our commitment to tackling this issue. Last year we signed the NHS Sexual Safety Charter. You can read more about this important step here. SECAmb signs new NHS Sexual Safety Charter – NHS South East Coast Ambulance Service We also want to share a message we have sent to all colleagues this mo