South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), is pleased to see significant improvements in its results in the yearly national NHS Staff Survey.

The 2023 survey, published by NHS England today, (7 March), saw SECAmb record improvements across all nine themes explored by the survey’s questions and improved scores to almost all individual questions. The Trust’s scores have also improved more, year-on-year, than others in the ambulance sector.

Close to 2,800 colleagues, (some 60 per cent of staff), completed the voluntary survey – the fourth consecutive year more than 60 per cent have participated.

The results include:

  • 62 per cent said they were enthusiastic about their job – an increase of 5 per cent on 2022
  • 60 per cent of staff said that care of patients/service users is a top priority – an improvement of 8 per cent since 2022
  • 53 per cent said they felt safe to speak up about anything that concerns them – also an 8 per cent improvement on 2022
  • 62 per cent of staff said that, if a friend or relative needed treatment, they would be happy with the standard of care provided – a 10 per cent improvement on 2022

While welcoming the marked improvements in results, SECAmb recognises the need for further work across all areas of the Trust and is committed to evaluating the results of the survey to drive further improvements.

SECAmb Chief Executive, Simon Weldon, said: “I’d like to thank each and every colleague who took the time to complete the survey. While we want to hear everyone’s views throughout the year, the national staff survey is an extremely valuable tool where we can gain feedback, of any kind, to ensure we continue to improve, and respond to the things that are important to our staff.

“There is much to be positive about in these results but I recognise that there is still a lot of work to be done to ensure we are where we need to be as an organisation for both our staff and patients.

“I would like to take this opportunity to thank colleagues for everything they do, day-in, day-out, to respond to our patient’s needs. They should be very proud of the work they do and I am committed to ensuring their work environment is everything it should be so that they can thrive in their roles.”

The SECAmb results in full can be found via the following link: NHS Staff Survey Benchmark report 2023 (

Infographic summary of results available here: NHS Staff Survey 2023 single page