Archives (2024)

Image: Changes to our senior leadership team
12 March 2024

Changes to our senior leadership team

As we continue to build and strengthen the leadership  of the organisation, we are making a number of changes to our senior leadership team. Executive Director of HR and Organisational Development, Ali Mohammed, will shortly be taking up a secondment elsewhere and we wish him well with this opportunity. We are pleased to share that Sarah Wainwright, currently Deputy Director of People & Workfo

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Image: The Star Zone – our new digital Recognition Platform
12 March 2024

The Star Zone – our new digital Recognition Platform

On 31 January, we launched The Star Zone, our new digital Reward & Recognition Platform that allows our people to recognise and thank their colleagues through the use of e-cards. We’ve created a big library of animated e-cards for people to use, including introducing some special ‘limited edition’ ones to mark events like Chinese New Year and Ramadan! The Star Zone also allows leaders to prais

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Image: Trust celebrates International Women’s Day
8 March 2024

Trust celebrates International Women’s Day

We were pleased to celebrate the role of women across SECAmb by hosting an event to mark International Women’s Day (8 March). The event, held on 5 March, and hosted by our Gender Equality Network, (GEN), provided an opportunity for colleagues to celebrate the achievements on female staff across SECAmb. Women now make up more than 58 per cent of our workforce. A significant increase on just 43 per

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Image: SECAmb NHS Staff Survey shows significant improvements
7 March 2024

SECAmb NHS Staff Survey shows significant improvements

South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), is pleased to see significant improvements in its results in the yearly national NHS Staff Survey. The 2023 survey, published by NHS England today, (7 March), saw SECAmb record improvements across all nine themes explored by the survey’s questions and improved scores to almost all individual questions. The Trust’s scores have also

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Image: Study into use of video streaming technology during 999 calls published
27 February 2024

Study into use of video streaming technology during 999 calls published

Innovative technology enabling ambulance service dispatchers to view footage from the scene of trauma incidents via video live streaming from mobile phones is feasible to implement and evaluate, a new study led by the University of Surrey and funded by the National Institute for Health and Care Research, reveals. Such technology, used via 999 callers’ smartphones, could aid emergency medical servi

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Image: New cards to help deliver instant patient feedback
26 February 2024

New cards to help deliver instant patient feedback

Patients will soon be able to instantly provide feedback on the care given to them with the introduction of new feedback cards on every South East Coast Ambulance Service (SECAmb) ambulance. The small business cards, which are expected to be on board ambulances in the coming weeks, feature a QR code allowing patients to scan it with a smart device, if they have one. The QR code will then take them

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Image: Control room manager retires after 36 years’ service
26 February 2024

Control room manager retires after 36 years’ service

A long-serving control room manager has retired from South East Coast Ambulance Service NHS Foundation Trust (SECAmb) after a career spanning five decades. Emergency Operations Centre (EOC) Manager, Wendy Gill, has been a part of the ambulance service for 36 years having joined Kent Ambulance Service as a part-time call taker in 1988. Wendy was given a fantastic send off by colleagues past and pre

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Image: SECAmb paramedics win regional research award
21 February 2024

SECAmb paramedics win regional research award

South East Coast Ambulance Service (SECAmb) paramedics delivering the PARAMEDIC-3 Trial have won the National Institute for Health and Care Research (NIHR) Clinical Research Network Kent, Surrey and Sussex Research Support Award 2023. The awards exist to thank colleagues who do not have a formal role in research activity but have provided essential support to conduct research. This year more than

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Image: Volunteer film highlights importance of bystander CPR
20 February 2024

Volunteer film highlights importance of bystander CPR

A short film highlighting the importance of bystander CPR and the use of public access defibrillators has been produced by Tonbridge and Tunbridge Wells Community First Responder, (CFR), team. The volunteer team is one of close to 60 teams which is trained by and works with South East Coast Ambulance Service, with responders attending certain emergencies and providing vital, often life-saving care

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Image: Clinical hubs benefitting patients and reducing demand on A&E
13 February 2024

Clinical hubs benefitting patients and reducing demand on A&E

Two clinical co-ordination hubs set up as trials by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with NHS Trusts in Kent, have been extended having delivered positive early results. The hubs, established in Autumn last year, in the Trust’s Paddock Wood and Ashford operational areas, involve multi-discipline teams from across the Kent healthcare system joining S

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