A South East Coast Ambulance Service (SECAmb) Critical Care Paramedic (CCP) has achieved an extraordinary feat by conquering one of the most challenging ski mountaineering expeditions in the world, all in support of The Intensive Care Society. On Tuesday, 9 April, Paddock Wood CCP, Jim Walmsley, together with his team, completed the Patrouille des Glaciers, covering a total of more than 70km of up
A father from Dartford who suffered a heart attack at his home has been reunited with the two ambulance service colleagues who helped save his life. Ian Harris, 52, from Dartford, Kent was washing his car at his home on the evening of 20 May, 2023, when he started to feel pain and discomfort in his hands, as well as coming over flustered and dizzy. Through his many years of watching 999 programmes
The Trust’s next community forum will be an opportunity for the public and patients to learn more and share their views. The virtual Community Forum, which is open to anyone who has an interest in attending, will take place on Wednesday, 24 April from 6pm until 7.30pm. During this session, Community Resilience Lead, Tara Burn, will be speaking on her NHS England Fellowship project looking at the p
Patients are now able to instantly submit feedback on their experience using our 999 service via brand new patient experience stickers which are now available in ambulances across our Trust. Building on the success of our patient feedback cards which were launched earlier this year, these new stickers are conveniently placed in ambulances, serving as a visual reminder that our patients’ voices m
An Ashford father of three who suffered a cardiac arrest at his home in May 2022 has been reunited, alongside his family, with some of the ambulance team who helped save his life. Gerard Quinn, 59, from Ashford, Kent, was at his family home with wife Jenny, daughter, Elizabeth and son, Solomon when he collapsed on 29 May, 2022. After calling 999, wife Jenny was able to move Gerard to a safe space
South East Coast Ambulance Service (SECAmb) is urging people use its services wisely and be aware of the demand both its 999 and NHS 111 services will face across the four-day Easter Bank Holiday weekend. SECAmb expects to handle up to 10,000 calls to its 999 service and in excess of 20,000 calls to NHS 111, a service it provides across much of its region (Sussex, Kent and Medway). By planning ahe
We were pleased to celebrate the role of women across SECAmb by hosting an event to mark International Women’s Day (8 March). The event, held on 5 March, and hosted by our Gender Equality Network, (GEN), provided an opportunity for colleagues to celebrate the achievements on female staff across SECAmb. Women now make up more than 58 per cent of our workforce. A significant increase on just 43 per
Patients will soon be able to instantly provide feedback on the care given to them with the introduction of new feedback cards on every South East Coast Ambulance Service (SECAmb) ambulance. The small business cards, which are expected to be on board ambulances in the coming weeks, feature a QR code allowing patients to scan it with a smart device, if they have one. The QR code will then take them
A long-serving control room manager has retired from South East Coast Ambulance Service NHS Foundation Trust (SECAmb) after a career spanning five decades. Emergency Operations Centre (EOC) Manager, Wendy Gill, has been a part of the ambulance service for 36 years having joined Kent Ambulance Service as a part-time call taker in 1988. Wendy was given a fantastic send off by colleagues past and pre
South East Coast Ambulance Service (SECAmb) paramedics delivering the PARAMEDIC-3 Trial have won the National Institute for Health and Care Research (NIHR) Clinical Research Network Kent, Surrey and Sussex Research Support Award 2023. The awards exist to thank colleagues who do not have a formal role in research activity but have provided essential support to conduct research. This year more than