Patients across Sussex will benefit from the establishment of two multi-discipline clinical hubs set to begin operations. The hubs are designed to ensure 999 callers are receiving the most appropriate response, first time, and reduce the number of patients being taken to emergency departments. The Unscheduled Care Navigation Hubs (UCNHs), which will be based at South East Coast Ambulance Service’s
Patients across Surrey and Frimley South are set to benefit from the launch of two multi-disciplinary clinical hubs. The virtual Unscheduled Care Navigation Hubs (UNCHs) will see South East Coast Ambulance Service (SECAmb) work more closely in partnership with hospital and community trusts across the county to ensure patients receive the appropriate response, first time and reduce emergency depart
SECAmb has welcomed recent sentences for people who have assaulted ambulance crews and other emergency services workers. They include a six-month prison sentence handed to a 24-year-old Bexhill man who assaulted a paramedic by punching them in their upper left arm, and a rehabilitation and community order for a 48-year-old Canterbury man who spat on an emergency care support worker and a police o
Patients across the region are set to benefit from the rollout of additional multi-disciplinary clinical hubs, designed to ensure 999 calls are receiving the most appropriate response, and reduce the number of patients being taken to emergency departments. South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is working with its four Integrated Care Boards (ICBs) and provider trusts acr
We were delighted to welcome colleagues and members of the public to our Annual Members Meeting (AMM) recently. The event, which took place at the South of England Showground at Ardingly, West Sussex, on 13 September, gave attendees the chance to view a variety of stalls showcasing our current work and plans for the future as well as a chance to learn life-saving CPR skills. Our retirement associa
At South East Coast Ambulance Service (SECAmb), engaging with our patients and hearing your views is a top priority. We are committed to involving the public in shaping our patient and public engagement strategy, and we invite you to participate in our public survey to help guide this important work. Through public involvement, we’ve already achieved significant milestones, including hosting six c
A clinical coordination hub in west Kent has recently marked its one-year anniversary, helping avoid more than 1,200 emergency department admissions. The hub, which was organised and implemented by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with Maidstone and Tunbridge Wells NHS Trust (MTW), and Kent Community Health NHS Foundation Trust (KCHFT), has now beco
Going hand in hand with our newly-launched Strategy, SECAmb is delighted to share today its new Trust Values – Integrity, Kindness & Courage – developed by and with our people. The new values have been chosen to shape, guide and influence how all of our people behave at work and how we treat our patients and each other. They complement each other and, our people told us, should be taken togeth
An increase in partnership working, and the introduction of an initial further five clinical hubs will be key to South East Coast Ambulance Service NHS Foundation Trust (SECAmb) delivering on its new five-year strategy. The clinically-led strategy also sets out the Trust’s commitment to embrace new technologies as it transitions from a predominantly ambulance-based response model to a more differe
The introduction of new system which sends out automated text messages to some 999 callers is helping South East Coast Ambulance Service (SECAmb) reach more patients in a timely manner and ensuring clinicians and call handler time is prioritised for the most seriously ill and injured patients. Welfare texts have previously been sent manually using the Trust’s Computer Aided Dispatch (CAD) system b