Our values are the standards which everyone working at our Trust is expected to live up to.
They help us to make the right decisions and guide how we treat our colleagues, our patients and their family and friends.
Thank you for your continued support
Celebrating two decades of compassionate care and service
A 999 call handler’s ability to recognise a life-threatening sign of cardiac arrest helped save the life of a grandfather after his wife reported that he was still breathing. When wife, Pam called 999 after finding her husband Jim unconscious at home on 23 January 2025, she believed he was breathing. The noises Pam could hear sounded like snoring but Emergency Medical Advisor, Carla, knew t
As part of our continuing commitment to ensuring SECAmb is a place where everyone feels safe, respected and heard, we have today shared with staff the outcomes of an independent Culture Review, alongside a summary of the findings and actions we will take in response. The summary here is being published openly in the interests of transparency, while protecting the confidentiality and anonymity of
The pivotal clinical judgement made by a Thanet crew had a significant impact on the outcome of a 12-day-old baby who was reunited with her care givers in a recent reunion. Now 18-months-old, Evanna from Canterbury in Kent was able to reunite with Paramedic, Lauren and Associate Ambulance Practitioner, Mia, at a reunion at Thanet Make Ready Centre in May. Despite initial observations looking fine
SECAmb paid tribute to a combined experience of 85 years as Nigel Pollitt and Kooberin ‘Scooby’ Naidoo completed their final shift at Banstead OU recently, having given 48 and 37 years to the service. “Both Scooby and Nigel have been stalwarts of the workforce over the past almost five decades and their care and professionalism to their patients has been second to none,” said Vicky Knights, Head o
South East Coast Ambulance Service is asking the public for its continued support after experiencing one of its busiest ever starts to the summer. In three weeks, between 22 June and 12 July, as temperatures regularly exceeded 30 degrees, the Trust’s 999 teams handled close to 78,000 calls – an increase of more than 11,000 (16 per cent) compared to the same period last year. NHS 111 demand has als
We are pleased to confirm that this year’s Annual Members’ Meeting (AMM) will take place on Friday 25 September 2026. This year’s meeting will be held online only. Further details on how to attend and participate will be shared in due course. Planning for the meeting is now under way, including development of the agenda and opportunities for members to hear about the Trust’s achi
A visit to the headquarters of Air Ambulance Charity Kent Surrey Sussex (KSS) by SECAmb’s Interim CEO Jen Allan has underlined the close partnership between the two organisations. Jen was given a tour of the airbase at Redhill by David Welch, KSS Chief Executive, and Leigh Curtis, Executive Director of Service Delivery. The visit provided an overview of the air ambulance’s service delivery m
An Eastbourne family has praised South East Coast Ambulance Service’s (SECAmb’s) emergency response to the unexpected birth of their son, highlighting the importance of emergency maternity care training. For Nabeeha Nizar, an emergency response was needed when she went into unexpected, early labour at the family’s home in Eastbourne on 1 April 2026. Resource Dispatcher, Gemma Hudson coordinated t
Our values are the standards which everyone working at our Trust is expected to live up to.
They help us to make the right decisions and guide how we treat our colleagues, our patients and their family and friends.