Patients will soon be able to instantly provide feedback on the care given to them with the introduction of new feedback cards on every South East Coast Ambulance Service (SECAmb) ambulance. The small business cards, which are expected to be on board ambulances in the coming weeks, feature a QR code allowing patients to scan it with a smart device, if they have one. The QR code will then take them
A long-serving control room manager has retired from South East Coast Ambulance Service NHS Foundation Trust (SECAmb) after a career spanning five decades. Emergency Operations Centre (EOC) Manager, Wendy Gill, has been a part of the ambulance service for 36 years having joined Kent Ambulance Service as a part-time call taker in 1988. Wendy was given a fantastic send off by colleagues past and pre
South East Coast Ambulance Service (SECAmb) paramedics delivering the PARAMEDIC-3 Trial have won the National Institute for Health and Care Research (NIHR) Clinical Research Network Kent, Surrey and Sussex Research Support Award 2023. The awards exist to thank colleagues who do not have a formal role in research activity but have provided essential support to conduct research. This year more than
A short film highlighting the importance of bystander CPR and the use of public access defibrillators has been produced by Tonbridge and Tunbridge Wells Community First Responder, (CFR), team. The volunteer team is one of close to 60 teams which is trained by and works with South East Coast Ambulance Service, with responders attending certain emergencies and providing vital, often life-saving care
We welcome the publication of this report as we continue to focus and improve our culture across a number of important areas. We are committed to ensuring that the work we have already started, including ensuring colleagues feel confident and safe in speaking up and in challenging inappropriate behaviours, is built upon. We recognise that there remains more to do to ensure SECAmb becomes the orga
Two clinical co-ordination hubs set up as trials by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with NHS Trusts in Kent, have been extended having delivered positive early results. The hubs, established in Autumn last year, in the Trust’s Paddock Wood and Ashford operational areas, involve multi-discipline teams from across the Kent healthcare system joining S
It’s been announced today (12 February 2024) that Saba Sadiq, Chief Finance Officer, will be leaving SECAmb shortly to take up a new Executive Director position at Blackpool Teaching Hospitals NHS Foundation Trust. Chair David Astley said: “I would like to thank Saba for her hard work and diligence during her time with us; this is a great opportunity for her, and we wish her well in her future ca
The Trust’s Head of Patient Safety will be speaking at our next community forum which takes place next week. Members of the public have an opportunity to find out more about the work we’re doing to improve the care and treatment we deliver to our patients at this virtual event which takes place from 10 to 11.30am on Wednesday, 15 February. Our Head of Patient Safety, Tam Moorcroft, will be talkin
In light of media coverage today on sexual harassment in the ambulance sector, we want to reaffirm our commitment to tackling this issue. Last year we signed the NHS Sexual Safety Charter. You can read more about this important step here. SECAmb signs new NHS Sexual Safety Charter – NHS South East Coast Ambulance Service We also want to share a message we have sent to all colleagues this mo
A man who spat on a paramedic and racially abused a police officer in Medway has been immediately jailed. Mark Lycett was intoxicated when he entered a Rochester business uninvited and caused a disturbance in the High Street, on Friday 26 January 2024. South East Coast Ambulance Service was called to the scene and, as paramedics sought to assist Lycett, he spat on one of them. Police patrols also