999 call handler spots cardiac arrest despite reports Kent patient was breathing
A 999 call handler’s ability to recognise a life-threatening sign of cardiac arrest helped save the life of a grandfather after his wife reported that he was still breathing. When wife, Pam called 999 after finding her husband Jim unconscious at home on 23 January 2025, she believed he was breathing. The noises Pam could hear sounded like snoring but Emergency Medical Advisor, Carla, knew t