In a move that puts inclusion at the heart of care, the Trust is launching its Patient and Public Engagement Strategy for 2025–2029, and, for the first time, an easy read version is being published alongside it. This is the beginning of a new five-year journey to meaningfully collaborate with our patients and the public in the communities we serve. The strategy has been designed to improve patient
South East Coast Ambulance Service (SECAmb) leads the way for NHS flu vaccination rates among frontline staff with a 73.7 per cent uptake – one of the highest rates recorded nationally. With a decline in vaccination rates among frontline health care workers seen over the last few years, the Trust recorded a remarkable uptake among frontline and patient facing staff in 2025. Nationally, the co
Members of our new Shadow Board met for the first time this week as the group held a workshop at its first face-to-face meeting. SECAmb’s Shadow Board, which has been set up to inform the Trust Board’s discussions, will see members working closely with senior leaders to offer a fresh perspective on issues that matter to colleagues and patients. The session on Wednesday 4 June marked the beginning
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce the appointment of two new Independent Non-Executive Directors. Suzanne O’Brien and Peter Schild begin their three-year terms on 9 June 2025. Suzanne is an experienced non-executive director with extensive senior leadership experience. She is a qualified accountant and tax consultant with more than 30 years’ ex
Colleagues at South East Coast Ambulance Service (SECAmb) now have a powerful new voice at the heart of the Trust, thanks to the introduction of a new Shadow Board. The new group, which is a bold step towards more inclusive leadership and deeper staff engagement, will meet ahead of each Trust Board meeting to examine key documents and debate a focused ‘hot topic’. The Shadow Board’s views will inf
Trust statement in relation to piece published by Sky News: We will always take appropriate action when it comes to addressing inappropriate behaviour that is not in line with our values and will not tolerate this from anyone, regardless of their role in the organisation. We take the welfare of our people, and our patients seriously and fully investigated the historic cases covered in a Sky News r
In a significant step to support SECAmb in reshaping how it delivers urgent care, certain 999 callers will be asked for feedback on their experiences of the service. 999 callers who had their emergencies accessed and managed by one of our newly created unscheduled care navigation hubs will be given the chance to provide their views on their experience. The unscheduled care navigation hubs (UCNHs),
A major milestone for our service was marked recently with the grand opening of our newly refurbished Medicines Distribution Centre in Kent. The upgraded centre, which handles thousands of medicines pouches each year, was officially opened by our Chief Executive, Simon Weldon and NHS England Regional Chief Pharmacist, Inderjit Sanghera. The opening was an opportunity for the guests to enjoy a guid
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) colleagues’ responses to the latest annual NHS Staff Survey reveal an increase in staff morale and continued year-on-year improvements across all key themes covered. SECAmb is pleased that a record number of colleagues (3,268), 67 per cent of staff, completed the survey – the highest return rate ever recorded by the Trust. The survey
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is pleased to announce today (6 March 2025) that, following a period of sustained improvement, it is to exit special measures. Following a thorough review, NHS England has confirmed this week that that SECAmb is no longer in NHS oversight framework (NOF) segment 4 and has been removed from the Recovery Support Programme (RSP), form