Archives (2024)

24 May 2024

Stay cool and stay safe: Support your ambulance service this summer

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is asking members of the public to take care in the sun as the UK starts to see the return of warmer weather. In previous years, the service has seen an increased demand in 999 calls relating to dehydration and heat stroke. On particularly busy days, it can handle more than 3,000 calls a day across the Kent, Surrey and Sussex regions

16 May 2024

Brighton father grateful to reconnect with crew who saved his life

A husband and father of two from Brighton who suffered a heart attack while playing football earlier this year has reconnected with the ambulance service colleagues who helped to save his life. David Payne, now 56 from Brighton, was playing football at his local club on the evening of 24 January 2024 when he started to experience some discomfort and pain. David stepped off the pitch to rest, and h

15 May 2024

Whitstable man reunites with heroes who saved his life

A young man from Whitstable, Kent who suffered a severe head injury in May 2023 was recently reunited with three ambulance service colleagues who helped to save his life. A year on from the incident, Robert King, now aged 29, visited South East Coast Ambulance Service’s (SECAmb) Ashford Make Ready Centre in Kent. Alongside his mother, Jackie, and father, Alan, Robert met with Finlay Pengelly, Stud

10 May 2024

Emergency Medical Advisors complete National Three Peaks challenge

Two South East Coast Ambulance Service (SECAmb) Emergency Medical Advisors successfully completed the National Three Peaks Challenge on Friday, 3 May in an impressive 23 hours 6 minutes and 17 seconds. Ella Burgess and Chris LeRoy completed the colossal challenge 54 minutes and 43 seconds ahead of their goal time of 24 hours, all in support of the charity, SANDS (Stillbirth and Neonatal Death Char

26 April 2024

Paramedic completes epic mountaineering expedition

A South East Coast Ambulance Service (SECAmb) Critical Care Paramedic (CCP) has achieved an extraordinary feat by conquering one of the most challenging ski mountaineering expeditions in the world, all in support of The Intensive Care Society. On Tuesday, 9 April, Paddock Wood CCP, Jim Walmsley, together with his team, completed the Patrouille des Glaciers, covering a total of more than 70km of up

25 April 2024

Dartford heart attack survivor reunites with lifesaving crew

A father from Dartford who suffered a heart attack at his home has been reunited with the two ambulance service colleagues who helped save his life. Ian Harris, 52, from Dartford, Kent was washing his car at his home on the evening of 20 May, 2023, when he started to feel pain and discomfort in his hands, as well as coming over flustered and dizzy. Through his many years of watching 999 programmes

18 April 2024

New Director of Quality & Nursing appointed

We are pleased to confirm that Margaret Dalziel has been appointed into the substantive role of Executive Director of Quality & Nursing, following a competitive recruitment process. Margaret joined SECAmb in April 2022, initially as the Deputy Director of Quality & Nursing and for the last 12 months, has been the Interim Director She is a paediatric nurse and leader who has worked in the N

18 April 2024

Mental Health Listening Service – Topic of discussion at the next Community Forum

The Trust’s next community forum will be an opportunity for the public and patients to learn more and share their views. The virtual Community Forum, which is open to anyone who has an interest in attending, will take place on Wednesday, 24 April from 6pm until 7.30pm. During this session, Community Resilience Lead, Tara Burn, will be speaking on her NHS England Fellowship project looking at the p

17 April 2024

Thanet clinical hub reducing demand on A&E

A clinical co-ordination hub organised and implemented by South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), in partnership with East Kent Hospitals staff at the Queen Elizabeth The Queen Mother Hospital in Margate is delivering positive early results. The hub, based at SECAmb’s Thanet Make Ready Centre, in Ramsgate, follows trials established at the Trust’s Paddock Wood and Ashfor

12 April 2024

Empowering patient voices: New methods of instant patient feedback

Patients are now able to instantly submit feedback on their experience using our 999 service via brand new patient experience stickers which are now available in ambulances across our Trust. Building on the success of our patient feedback cards which were launched earlier this year, these new stickers are conveniently placed in ambulances, serving as a visual reminder that our patients’ voices m

Sign up to receive our [latest updates].