South East Coast Ambulance Service (SECAmb) would like to thank its staff and volunteers for their dedication and hard work responding to patients throughout the festive and New Year period.

Busiest days in recent weeks have seen the Trust handle in excess of 3,000 calls.

With peaks in demand expected to continue throughout January and the winter months, SECAmb would also like to thank the public for its continued support in using its services and those of the wider NHS wisely.

People can help manage demand by only calling 999 in an emergency and by making use of alternatives including speaking to a pharmacist or GP. Help and advice is also available via NHS 111 either by phone or online at 111.nhs.uk.

SECAmb Chief Executive, Simon Weldon said: “I would like to take this opportunity to thank all our staff and volunteers who have spent time away from their family and friends this festive period. I am extremely proud of their dedication, not only at this busy time of year, but all year round.

“We know that January and the rest of the winter period will continue to bring challenges but I know my colleagues, working across a wide variety of both frontline and support roles, will be working hard to respond the needs of our patients.

“As we enter a new year, SECAmb is committed to continuing to work closely with the wider NHS and partner organisations to ensure we are providing the best possible care to our communities.

“I would like to thank everyone for their ongoing support and wish everyone a safe and happy 2026.”

For more on how to keep yourself and others safe this winter visit: Winter Preparedness – NHS South East Coast Ambulance Service