The CQC inspectors will be visiting the Trust from Tuesday, 3 May, until Friday, 6 May. Groups of inspectors will be visiting stations and hospitals. They will want to talk to patients, carers, and staff (at all levels) about their experiences of care provided, and will also observe everyday activities and the environment. They could visit during the day or night, and will want to observe patient
To members of staff at South East Coast Ambulance Service NHS Foundation Trust, CQC is the independent regulator of all health and social care services in England. We are carrying out an inspection of South East Coast Ambulance Service NHS Foundation Trust between Tuesday 3rd May and Friday 6th May During the inspection we gather information in a number of ways. For example, we: Speak with people
The public is being asked for its view about services that South East Coast Ambulance Foundation Trust provides. The request comes as health regulators, the Care Quality Care Commission (CQC), is about to undertake a planned review of the Trust’s services between Tuesday, 3 May, and Friday, 6 May. A group of about 45 inspectors will be visiting the Trust across its Kent, Surrey and Sussex region t
Trust moves out of REAP level 5 Following a review of the Trust’s current REAP level, the executive team gave its support to the senior operational management team’s recommendation to move from REAP level 5 to 4 with immediate effect. The Trust had been operating at REAP level 5 since Thursday, 24 March, following significant pressures placed on EOCs and A&E services and concerns regarding dem
Ambulance crews will begin operating out of South East Coast Ambulance Service’s (SECAmb’s) newest Make Ready Centre and Hazardous Area Response Team (HART) base in Crawley from next week (Monday 18 April). A phased opening will see the first crews begin to report to the new centre in Faraday Road, Northgate, prior to the centre becoming fully operational by the end of April. From Monday, Horsham
“We are extremely disappointed to read the media release issued by Coperforma Ltd today (11 April). “SECAmb acted professionally throughout the transfer process and we are extremely proud of the service of our staff over many years. We typically provided approximately 25,000 journeys per month, taking patients to and from their home as well as a wide range of destinations including acute hospital
Following a review and consultation with the Joint Partnership Forum, the Trust’s Incident Resourcing Deployment policy has been revised and updated. The document is out for consultation with the whole Trust up to and including Friday, 28 April. Please visit the Have Your Say section of the staff zone to read the policy and let us know what you think using the online survey, here: https://www.sur
South East Coast Ambulance Service (SECAmb) took a step into the future taking delivery of a new ‘concept’ ambulance to meet the demands of an evolving service. The Trust became the first ambulance Trust in Europe to trial the advanced Ferno Integrated Patient Transport System (IPTS). SECAmb was selected as the nominated partner and clinical beta testing site for the system. At the centre of the d
South East Coast Ambulance Service wishes to clarify that the transition plan for the Patient Transport Service required that the data transfer for patients was the responsibility of the Patient Transport Bureau (PTB). The PTB is independent of our organisation and maintained the full database of patient journeys. We acted professionally throughout the transfer process and we are very proud of the
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is asking for the public’s support as demand for its service and the NHS across the region as a whole remains extremely high. With ambulance service demand approximately 13 per cent higher than expected at this time of year, the service is taking longer to reach some calls and is reminding the public that 999 should be reserved for