The latest cycle of the Staff Friends and
Family Test (FFT) is now underway in all NHS trusts in England.
As a reminder, the Staff FFT allows staff and
volunteers to give their feedback on the services provided by their
Trust, on a quarterly basis and asks how likely staff are to
recommend the Trusts they work in to friends & family who may
need similar care.
The results and all of the comments provided
will be analysed in detail and key themes will be identified. Taken
together with the Staff Survey results, these will provide us with
really useful feedback and help us to identify the areas we need to
tackle during the coming year.
This won’t take up much of your time – there
are only 10 brief questions. We would greatly appreciate you
taking a few minutes to complete the survey before it closes on
31st March 2017 – your views really are important!
Joanne Lightfoot and Katy Larkin,
Learning and Development Trainers