public is being asked for its view about services that South East
Coast Ambulance Foundation Trust provides.

The request comes as health regulators, the
Care Quality Care Commission (CQC), is about to undertake a planned
review of the Trust’s services between Tuesday, 3 May, and Friday,
6 May.

A group of about 45 inspectors will be
visiting the Trust across its Kent, Surrey and Sussex region to
inspect the care provided and the way in which the Trust is

During the inspection they with gather
information in a number of ways including:

  • Speaking with people who use services
  • Holding focus groups with groups of
  • Holding drop in sessions for staff and for
    people who use services
  • Working with the Patients Association to
    carry out an analysis of the complaints handling process
  • Interview individual directors as well as
    staff of all levels
  • Check that the right systems and processes
    are in place

The CQC will then analyse the information it
gathers to make judgements as to whether the Trust is safe,
effective, caring, responsible to people’s needs and well-led.

People are invited to share their experience
of the care SECAmb provides at any time online at
or by telephoning 03000 616161.

Further information is available at