Patient Experience Questionnaire

There are many different ways that you can provide us with feedback on your experience of our service.

We recognise that not everyone wants for to share their feedback formally with us and so by completing this questionnaire, you can share your experience on our service anonymously.

As part of this questionnaire, there are some non-mandatory questions on protected characteristics to help us understand if there are any groups of people we are not hearing from.

The themes and trends from the data will be used and shared appropriately to help us improve and develop the service for the benefit of other service user.

This doesn’t prevent you from providing your feedback in other ways and these include:

Provide your feedback

 

Your story matters – share your experiences with us

 

We always keen to here about your experiences of using our service and learning from them.  Hearing your stories helps us understand what we are doing well and where we can improve, so we can provide the best care possible.
We have created a simple online form where you can share your experiences. The form also asks a few basic questions about yourself, such as age and where you live, to help us see the full range of experiences from different people. All information you share will be kept confidential.
We welcome stories from anyone who has had contact with SECAmb, whether recently or in the past. It only takes a few minutes, but your feedback makes a real difference.