News about the IE11 Upgrade and Conferencing Calls.


In order to ensure our IT systems are as
secure as possible and enable all staff to access the new intranet
when it goes live we will be continuing to roll-out the latest
Internet Explorer 11.

For those of you with older versions of the
browser this will be a non-intrusive automated process and once
installed on your machine a restart will make it take effect.

Conferencing Calls

If you’re a user of the SECAmb Call
Conferencing Service, we thought we should clear up a few questions
people recently had about accessing the service.   

Please take a look at the information below
and make sure you update your phonebooks and Outlook meeting


To help simplify things we suggest people
dial-in using 0330 336 0528.

·         Calls to this
number are free from Trust landlines and also from Vodafone mobiles
provided to staff. This does not include those mobile phones issued
to CFRs or Vehicles.

·         If you are
calling-in using your own phone (mobile or landline) and you have
bundled inclusive minutes which include calls to 01x/02x numbers,
then the 03x number should also be included.
This effectively makes the call free for the participant. Please
check with your phone provider first if you are unsure.

·         If you do not
have bundled minutes or have used up any inclusive minutes, the
call should cost the same as dialling a number starting

·         Please note the
Trust is also charged a service cost directly by the provider of
the call conferencing service at 4.4p/min per caller.


A couple of 0844 numbers have been advertised
in the past, due to the high costs of these, as previously advised,
these have been ceased.
Please remove these 0844 numbers from your contacts and
appointments now.


An 0800 is available which can be provided to
groups of people such as governors and patient representatives, who
are not provided with phones by the Trust.  
0800 numbers should be free for everyone calling from either a
landline or mobile phone, however the Trust is charged at
significantly higher rate by the provider.


Don’t forget it’s possible to use the Trust’s
Mitel phone system to hold small conference calls.

·         Once you have
called and are connected to the first participant

·         Press the
‘TRANS/CONF’ key (  ) on the
Mitel handset

·         Dial the next
participant’s phone number or extension

·         Press the
TRANS/CONF key ( ) again to join all the parties.

·         You can do this
again if you need to add further participants.