South East Coast Ambulance Service, (SECAmb), is inviting people
to help shape a new Patient Experience Strategy.

The Trust is keen to ensure it further develops its service to
be responsive and tailored to patient needs and wants people to
tell it what matters to them most in relation to their experience
of NHS services.

People are invited to take a few moments to complete a short
questionnaire, available via the following link –

The responses will help guide the strategy which will be
delivered over the next five years.

The Trust is also planning on holding three engagement events
where those attending will be asked for more in-depth feedback on
how SECAmb can improve patient experience.

The meetings will be held at the following locations:

• Monday, 15 July – Gatwick Holiday Inn 9.30am –
• Tuesday, 23 July – Maidstone Hilton 9.30am – 1 .00pm
• Friday, 2 August – Guildford Holiday Inn 9.30am – 1.00pm

Places are limited and will be available on a first come, first
serve basis. Anyone interested in attending or finding our more can
express their interest in the questionnaire.

Anyone wishing to complete a paper form should please contact
the Trust’s patient experience team on 0300 123 0999. They will
arrange for a paper form to be sent which can be returned free of

The questionnaire will be available to complete until Friday 2