Solicitor Information Requests
The Legal Services Department:
Solicitor requests for medical records
Please note that as the ambulance service, our records are based on the incidents we attend rather than patients name or personal details. As such it is vital that we are supplied with accurate incident information to locate our attendance. This includes but is not limited to the time, date, full/exact location of attendance, nature of the incident and the hospital transferred to.
To avoid delays in or non-receipt it is also crucial to ensure that all requests, correspondence, cover letters etc. are addressed in writing to the Legal Services Department at the Crawley Headquarters, Nexus House, 4 Gatwick Road, Crawley, RH10 9BG or email firstname.lastname@example.org
When applying for a copy of medical records or any other personal information, please provide the following within your application:
We will be unable to process any solicitor requests for information where the details outlined above are not received with your application.
Solicitor requests for questionnaires / statements
The completion of statements / questionnaires (completed independently by members of staff) can be arranged however please note:
Solicitor interviews with members of staff
Interviews with members of staff can be arranged however please note:
Solicitor requests for HR and Finance related queries
For information requests where your client is a member of staff and you are seeking their personal information, please forward your request to:
Human Resources Department, SECAmb HQ, Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG
For more information where your client is a member of staff and you are seeking their payroll or earnings information, please forward your request to:
Finance Department, SECAmb HQ, Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG
*Where you are acting for a party other than the patient, we will be unable to provide you with any patient specific information without the signed consent of the patient. Please contact the patient, their solicitor or representative to obtain this before making your request for information.