NHS South East Coast Ambulance Service
  • Home
  • What we do
    • About Us
      • Answering 999 Calls
      • Calling 111
      • Our Vision and Strategy
      • SECAmb Values
      • Ambulance Response Programme
      • Foundation Trust
      • Organisation Chart
    • Our Performance
      • Response time targets
      • Clinical Audit
      • Ambulance Quality Indicators
      • CQC Quality and Risk Profile
      • Transformation Programme
      • National NHS staff survey
      • Patient and Public Satisfaction
      • Quality Account
      • How we safeguard patients
      • Modern Slavery Act Statement
    • Our Budget
      • Single spends over £25,000
      • Standing Financial Instructions
  • How we do it
    • Trust Board
      • Trust Board meeting dates and papers
      • Trust Policies & Procedures
      • Board meeting recordings
      • Board Stories
      • Committees of the Board
    • Council of Governors
      • Council of Governors
      • Council of Governors’ Meetings, Papers and recordings
    • Inclusion, Equality and Diversity
      • Equality Delivery System
      • Equality Objectives
      • Ethnicity and Gender Pay Gap
      • Workforce Race Equality Standard
    • Freedom of Information
    • Publication scheme
    • Palliative and End-of-Life Care
    • IBIS – Intelligence Based Information System
  • News
    • Contact Media Team
    • Membership Newsletters
    • Stakeholder Newsletter
  • Join Us
    • Careers
    • Community First Responders
    • Become a member
    • Become a governor
  • Contact Us
    • Concerns and Complaints
    • Patient Advice & Liaison – PALS
    • Contact Media Team
    • Contact the Membership Office
    • Contacting your governor
    • How we use your information
    • Caldicott Guardian
  • Home
  • What we do
    • About Us
      • Answering 999 Calls
      • Calling 111
      • Our Vision and Strategy
      • SECAmb Values
      • Ambulance Response Programme
      • Foundation Trust
      • Organisation Chart
    • Our Performance
      • Response time targets
      • Clinical Audit
      • Ambulance Quality Indicators
      • CQC Quality and Risk Profile
      • Transformation Programme
      • National NHS staff survey
      • Patient and Public Satisfaction
      • Quality Account
      • How we safeguard patients
      • Modern Slavery Act Statement
    • Our Budget
      • Single spends over £25,000
      • Standing Financial Instructions
  • How we do it
    • Trust Board
      • Trust Board meeting dates and papers
      • Trust Policies & Procedures
      • Board meeting recordings
      • Board Stories
      • Committees of the Board
    • Council of Governors
      • Council of Governors
      • Council of Governors’ Meetings, Papers and recordings
    • Inclusion, Equality and Diversity
      • Equality Delivery System
      • Equality Objectives
      • Ethnicity and Gender Pay Gap
      • Workforce Race Equality Standard
    • Freedom of Information
    • Publication scheme
    • Palliative and End-of-Life Care
    • IBIS – Intelligence Based Information System
  • News
    • Contact Media Team
    • Membership Newsletters
    • Stakeholder Newsletter
  • Join Us
    • Careers
    • Community First Responders
    • Become a member
    • Become a governor
  • Contact Us
    • Concerns and Complaints
    • Patient Advice & Liaison – PALS
    • Contact Media Team
    • Contact the Membership Office
    • Contacting your governor
    • How we use your information
    • Caldicott Guardian
  • Alternative language options
  • Sitemap
  • Terms & conditions
  • Privacy statement
  1. Home
  2. Miscellaneous
  3. 160101 – Complaints and categories.pdf
1 January 2016

160101 – Complaints and categories.pdf

Home

  • About Us
  • Join Us
  • News
  • Publication library
  • Staff Zone

Contact Us

  • Tel: 0300 123 0999
  • Email: enquiries@secamb.nhs.uk
  • SMS text: 07824 625370
  • Our Location
  • Raise a concern

Follow Us on Social Media

  • South East Coast Ambulance Service
  • facebook.com/SECAmbulance
  • @SECAmbulance
  • @secambulance
  • youtube.com/SECAmbTrust
NHS South East Coast Ambulance Service
  • Alternative language options
  • Sitemap
  • Terms & Conditions
  • Privacy Statement
South East Coast Ambulance Service © 2022. All Rights Reserved