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  • Home
  • What we do
    • About Us
      • Answering 999 Calls
      • Calling 111
      • Our Vision and Strategy
      • Green Plan
      • SECAmb Values
      • Ambulance Response Programme
      • Foundation Trust
      • Organisation Chart
    • Our Performance
      • Response time targets
      • Ambulance Quality Indicators
      • CQC Quality and Risk Profile
      • National NHS staff survey
      • Patient and Public Satisfaction
      • Quality Account
      • How we safeguard patients
      • Modern Slavery Act Statement
    • Our Budget
      • Single spends over £25,000
      • Standing Financial Instructions
  • How we do it
    • Trust Board
      • Trust Board meeting dates and papers
      • Trust Policies & Procedures
      • Board meeting recordings
      • Board Stories
      • Committees of the Board
    • Council of Governors
      • Council of Governors
      • Council of Governors’ Meetings, Papers and recordings
    • Inclusion, Equality and Diversity
      • Equality Delivery System
      • Equality Objectives
      • Ethnicity and Gender Pay Gap
      • Workforce Race Equality Standard
    • Freedom of Information
    • Publication scheme
    • Palliative and End-of-Life Care
    • IBIS – Intelligence Based Information System
    • Research & Development
  • News
    • Contact Media Team
    • Membership Newsletters
  • Join Us
    • Careers
    • Community First Responders
    • Become a member
    • Become a governor
  • Contact Us
    • Concerns and Complaints
    • Patient Advice & Liaison – PALS
    • Making a donation
    • Contact Media Team
    • Contact the Membership Office
    • Contacting your governor
    • How we use your information
    • Caldicott Guardian
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  1. Home
  2. Miscellaneous
  3. 160101 – Complaints and categories.pdf
1 January 2016

160101 – Complaints and categories.pdf

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