Emergency care is the term used within the NHS to describe
seriously ill or injured patients, who require emergency help.
This covers patients suffering from an immediately
life-threatenging condition e.g:
- serious trauma, after a Road Traffic Collision for example
- cardiac arrest
- severe breathing difficulties
- serious, uncontrolled bleeding
Patients who dial 999 with an immediately life-threatening
condition, would be categoried as requiring the most urgent level
of ambulance response. Pre-arrival advice would often also be
provided over the phone by the Emergency Call Operator in the
Emergency Dispatch Centre, prior to the arrival of the ambulance
Analysis of our 999 calls shows that annually only about 10-20%
of the 999 calls we receive fall into this category on average.
SECAmb has worked hard to improve the level of care provided to
these patients through the development of the Critical Care Paramedic (CCP) role.
Although sometime based in ambulances, CCPs also work extremely
closely with the Air Ambulances across
the region. Seriously ill patients or those suffering from severe
trauma may be taken directly to a specialist unit, depending on
their condition or may require subsequent transfer from a local
hospital to a more specialist centre.