Calling 999 video

To support people with learning difficulties to have greater confidence when making a 999 call, we have created, in partnership with Sussex Community NHS Trust, this short video explaining how we respond to your 999 calls.

The DVD uses two short scenarios to show people with learning disabilities:

how to call an ambulance
what may happen during the call
what may happen when the ambulance arrives.

It aims to increase confidence amongst the learning disabled population about when to call for help together with increased awareness from SECAmb staff of the needs of people with learning disability, facilitating more effective communication and enabling more effective diagnosis, treatment and care.