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How we safeguard patients

The Trust works in partnership with other health and social care agencies to prevent harm, and support individuals and communities with additional needs or who have difficulties accessing healthcare including those with learning difficulties or disabilities.

The Trust has policies and procedures for safeguarding vulnerable children and adults and strives to continuously improve its support for vulnerable people.

SECAmb is committed to safeguarding the wellbeing of children and adults at risk of abuse.


Safeguarding adults’ procedures relate to the multi-agency response in respect of a person aged 18 years or over:

The Care Act is a large and far reaching piece of legislation and safeguarding changes form part of the new legal requirements. Several safeguarding changes have been brought about with the implementation of the Care Act (2014) which came into force on 1st April 2015

(the Care Act 2014)


Where the term child, children or young person is stated, this relates to a person who has not yet reached their 18th birthday.

(Children Act 1989, 2004).

Our legislative responsibilities to safeguard children and young people, requires us to be vigilant and responsive, every time we engage with service users and families.

Guidance is provided by the document; Working Together to Safeguard Children (DCSF, 2010), which defines safeguarding as:

“The process of protecting children from abuse or neglect, preventing impairment of their health and development, and ensuring they are growing up in circumstances consistent with the provision of safe and effective care that enables children to have optimum life chances and enter adulthood successfully.”

View our safeguarding policy


The Trust's Safeguarding Lead is Jane Mitchell and she can be contacted on:

Direct line: 01273 484790

Fax: 01622 740800

secure (external) email:


or by post to:

South East Coast Ambulance Service NHS Foundation Trust

40-42 Friars Walk


East Sussex



If you have concerns about someone in your community then you can make a referral directly to your local authority:



Brighton and Hove City Council Adult Services:

Phone: (01273) 295555

Minicom: (01273) 296388

Web: Brighton and Hove Adult Social Care  

Brighton and Hove City Council Children’s Services:

Phone: (01273) 295920

Web: Sussex Child Protection


Safeguarding Adults in East Sussex

Phone 0345 60 80 191.

Web: East Sussex Adult Services 

Safeguarding Children in East Sussex:

Phone: 01424 724144 or 01323 747373

Web: Sussex Child Protection


Hampshire Adult Services:

Phone: 0845 603 5630

Web: Hampshire Adult Services

Hampshire Children’s Services:

Phone: 0845 603 5620

Web: Hampshire Children’s Services



Kent Adult Services:

Phone: 03000 41 61 61

Web: Kent Adult Services

Kent Children’s Services:

Phone: 03000 41 41 41

Web: Kent Children’s Services



Medway Adult Services:

Phone:  01634 333 111

Web: Medway Adult Services

Medway Children’s Services

Phone: 01634 334466

Web: Medway Children's Services



Surrey Adult Services:

Phone: 0300 200 1005

Web: Surrey Adult Services

Surrey Children’s Services:

Phone: 0300 200 1006

Web: Surrey Children's Services



West Sussex Adult Services:

Phone: 01243 642555

Web: West Sussex Adult Services

West Sussex Children’s Services:

Phone: 01403 229900

Web: Sussex Child Protection 


Age UK – for help and advice about money matters, health and wellbeing, travel and lifestyle, home and care: Please follow the link to their Website - Age UK  

MENCAP – information and advice for families and professionals working or living with someone with a learning disability: Please follow the link to their Website - Mencap

Action on Elder Abuse (AEA) - working to protect and prevent the abuse of vulnerable older adults. The only charity in the UK and in Ireland working exclusively on the issue today: Please follow the link to their Website: Action on Elder Abuse

NSPCC - Working to end child cruelty across the UK: Please follow the link to their Website: NSPCC 

Barnardo’s - working to transform the lives of vulnerable children and young people: Please follow the link to their Website: Barnardo's

The Silver Line : is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year  Call ANYTIME on: 0800 4 70 80 90. The Silver Line

Child Line: is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor about anything - no problem is too big or too small Contact ChildLine anytime - calls are free and confidential - on  0800 1111. Child Line 

Page last updated 08/07/14

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