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The Care Quality Commission (CQC) is the regulator of health and adult social care services in England. Its aim is to ensure better care for everyone. From 1 October 2010 all service providers must be registered with the CQC. To do this they must comply with a number of “essential standards of quality and safety” set out by the CQC. The aim of this system is to make sure that people can expect services to meet essential standards of quality and safety that respect their dignity and protect their rights. The new system is focused on outcomes rather than systems and processes, and places the views and experiences of people who use services at its centre.
The CQC has developed Quality and Risk Profiles (QRP) for all providers of health and adult social care. These documents gather all the information the CQC knows about each organisation, and are used by the CQC to assess where potential risks lie, identify areas for improvement and to prompt inspections by the CQC if needed.
The CQC does not intend to make QRPs available to the public as they are a tool to be used by CQC staff and by providers and commissioners to help monitor compliance against the standards.
However the CQC is currently developing plans for public-facing ‘provider profiles’, which will be made available on its website. These will present information from the CQC's compliance monitoring activities in a way that will be useful to the general public. The CQC expects NHS provider profiles to be available in early 2011. Once these have been developed we will publish our provider profile on this website page.
Further information about the CQC and the new registration system can be found on the CQC website.