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IBIS - How IBIS Works
IBIS - How IBIS Works
Every 999 call that comes into the Emergency Operations
Centre (EOC) is compared to the information that SECAmb holds on
the IBIS system to see if we have a care plan for that patient. An
IBIS Data Assistant (IDA) informs responding clinicians of an IBIS
match whilst they are en route to the incident.
IBIS is responsive and has the
functionality which will allow patient case managers (PCMs) to be
notified by SMS, email or phone at the point when their patient
calls 999 and/or if their patient is conveyed to hospital. Case
managers can also nominate secondary notification recipients, such
as OneCall (Single Point of Access), South East Health (Out of
Hours GP), respiratory services in hospitals and other community
teams. This notification functionality means that, as they are
based in the community, the PCM will often respond to the message
and meet the ambulance crew on scene to assist with managing the
patient. The conveyance notifications can allow the community team
to liaise with the hospital and assist in treating the patient
together.
Once the attending ambulance clinician has
made an initial assessment of the patient they call into the EOC to
access the care plan on IBIS and discuss their treatment plan with
a Paramedic Practitioner (Specialist Paramedic in Urgent &
Emergency Care).
A clinical update is added to the patient’s
IBIS care record – including what was found during examination,
likely diagnosis, base line observations, treatment provided and
outcome. When the ambulance clinicians have finished caring for the
patient, be that at home or following conveyance to hospital, the
IBIS record is closed and an electronic ‘End-of-Episode Summary’ is
automatically sent back to the patient’s case manager. This
End-of-Episode Summary forms part of the clinician’s safety netting
for the patient and allows follow-up/review by their Community Care
Team.
IBIS stores details from previous 999 calls
including number of episodes, number of conveyances, and clinical
notes from previous crews. This information can be obtained by any
future attending ambulance clinicians to allow a
continuation/consistency of care.
If you would like further
information about IBIS or you are a care team wishing to be set up
on IBIS, please use the general enquiries
section on our contact us page.
