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Exciting job opportunities as SECAmb creates 100 new jobs at its NHS 111 service

11 February 2019

111 Health AdvisorSouth East Coast Ambulance Service NHS Foundation Trust (SECAmb) has launched a recruitment drive to increase numbers at its NHS 111 operations centre in Ashford, Kent.

The expansion programme sees job opportunities for both 111 Call Handlers and Clinical Advisors at the Trust’s centre the town’s Orbital Park.

Call handlers play a crucial role in patient care across the region, answering telephone calls directly from members of the public and health care professionals and directing callers to the most suitable service to meet their need.

The work includes escalating certain patients to speak to a Clinical Advisor, referring callers on to another appropriate service or dispatching an ambulance in the case of an emergency.

The role has recently received a pay increase to NHS Pay Band 3, bringing it in line with that of a 999 call handler from 1 April. Working within the same organisation as 999 staff, the potential for opportunities to move across to work in a 999 centre may arise.

The Clinical Advisor role attracts a Band 6 salary and is likely to suit experienced HCPC/NMC registered paramedics and nurses looking to develop their clinical practice in a new and fast-moving environment.

The clinicians undertake clinical assessments with patients using the NHS Pathways clinical triage system - the same system used by SECAmb in its 999 Emergency Operations Centres. Successful applicants will have access to a range of development opportunities within the Trust.

SECAmb’s Head of Service at NHS 111, John O’Sullivan said: “These positions are a great opportunity for local people to embark on a new career or take a change in direction while developing an exciting and rewarding career within the NHS.

“As a 24/7, all-year-round service, we’re looking for dedicated and empathetic people who are passionate about helping others.

“NHS 111 plays a pivotal role in providing the public with the help they need. A variety of shift patterns are available and I would encourage anyone with an interest to take the time to find out more and apply. It may be February, but there’s still time to act on any new year’s resolutions!”

For more information on the roles follow the links below.

Clinical Advisor

111 Call Handler

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