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SECAmb partners with Surrey Police to launch Joint Response Unit

13 December

JRU teamToday (Thursday, 13 December), Surrey Police and South East Coast Ambulance Service (SECAmb) have joined forces to introduce a pilot initiative in West Surrey (Guildford, Surrey Heath, Waverley, and Woking), to help when responding to people facing crisis.

The Joint Response Unit (JRU) will comprise of a SECAmb Paramedic and two Police Officers working together, in a designated SECAmb vehicle. The pilot initiative will operate between 6pm to 2am Thursday evenings to Sunday mornings.

Together, they will respond to calls from Surrey Police requesting ambulance attendance, or SECAmb requesting police assistance for medical calls, with the overall aim of providing a more fitting response to those facing crisis in Surrey. 

The pilot will take place for six months, following data that showed over 7,600 incidents had been recorded between October 2017 to October 2018, which required either service to request attendance of the other. Almost half of these incidents occurred within the West of the county. Of those instances, typically 40% presented between the hours of 6pm and 2am.

JRU crestsDuring September 2018, approximately 40% of joint incidents attended were calls of a complex health and social care nature, categorised as alcohol related, assault or domestic, mental health, concern for welfare (including Section 136 of the Mental Health Act) or attempted suicide.

The pilot supports the wider-Surrey Making Every Adult Matter (MEAM) project, sponsored by Surrey Police in collaboration with the Office of the Police and Crime Commissioner and Surrey County Council.

Surrey Police Deputy Chief Constable Gavin Stephens said: “We have seen significant increase in complex cases that require the attendance of more than one emergency service for some time, and we recognised, together with SECAmb that we needed to do something innovative in these circumstances. It’s great to see the Joint Response Unit introduced in West Surrey and believe that it will deliver the same positive results that colleagues in London and Kent have seen from similar schemes.

“The JRU will provide a more efficient way of working for both of our organisations and will free up time for us where we would otherwise be waiting for an ambulance, with a person in crisis, or indeed SECAmb colleagues would be waiting for us to arrive at a scene to help them. But above all, it will provide a quicker and more appropriate response to the most vulnerable in our society at a time when they need us the most.”

SECAmb paramedic and Operating Unit Manager for Guildford Operating Unit, Dan Garratt, said: “We’re really pleased this pilot is taking place and I am confident of the benefits it should bring. We already work closely with Surrey Police in responding to incidents but this new way of working is expected to provide both us and police with the opportunity to be more efficient with our resources for the benefit of all our patients. I am very hopeful that the pilot will demonstrate the advantages of this closer working in the way it has elsewhere in our region.”

Surrey Police and Crime Commissioner, David Munro, said: “The Joint Response Unit marks a significant milestone for the county in terms of our emergency services working more closely together.

“Close collaboration is vital to the future of our blue light response in Surrey so I am delighted this important project has been launched and look forward to seeing it in action soon.

“The partnership will provide the public with both improved response times to incidents and promote a more fitting process for individuals facing crisis.”

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