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Cardiac arrest survivor shocked eight times by life-saving ambulance team

14 May 2018

Ray Shore and teamA Horley man who was shocked with a defibrillator eight times by the attending ambulance crew when he suffered a cardiac arrest was recently reunited with some of his life-saving team.

Ray Shore, 65, and his wife Dee, met with South East Coast Ambulance Service (SECAmb) staff to thank them for their efforts on the morning of his collapse on 10 February 2018.

In what the team describe as a textbook resuscitation, first to arrive at the scene was paramedic Lauren Cox in less than four minutes. This followed the vital 999 call made by Dee who followed the instructions of Emergency Medical Advisor Charlotte Rance.

Lauren and her crewmate set about treating Ray including delivering the first shocks to attempt to return his heart to a normal rhythm.

Lauren was backed up by colleagues Paul Harris and Nigel Martin shortly before Critical Care Paramedic Richard Brandon arrived at the scene.

The team continued to provide expert care and called in for further support from SECAmb’s Crawley-based Hazardous Area Response Team (HART) to assist in safely getting Ray down a tight staircase to the ambulance in a horizontal position.

Ray was then taken to East Surrey Hospital in Redhill where he was further stabilised before being transferred to St George’s Hospital in Tooting. There he underwent surgery to clear a number of blocked stents he had had fitted previously.

Ray Shore reunionRay and Dee were delighted to thank the team in person at SECAmb’s Crawley Make Ready Centre.

Grandfather of 10, Ray said: “Quite simply, without them I wouldn’t be here today. They should all be very proud of themselves. It’s a huge thank you from us. They did an outstanding job and it’s been brilliant to meet everyone.

Dee said: “We really wanted to say thank you. They were all amazing. Charlotte the call taker was lovely but I think I was a little bit short with her on the phone as I was in a bit of a panic so I’d like to apologise for that. They were with us so quickly and just got on with everything so calmly and quickly.”

Paramedic Lauren Cox said: “It was lovely to meet with Ray and Dee in much better circumstances. It was a real team effort which gave Ray the very best chance of survival. On behalf of everyone involved I’d like to wish him and his family all the very best for the future.”

Ray added: “I’ll be forever grateful. And thanks to the SECAmb team and everyone who treated me in hospital I’m still around to watch the next series of Game of Thrones!”

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