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Office 365 Migration

6 June 2016

As part of our migration to Office 365, we are now moving email accounts into the Cloud, which means Microsoft will manage the security and availability of the email system and the processing of your email. SECAmb IT staff will continue to support the email system and liaise with Microsoft where necessary.

Your mailbox is scheduled for migration overnight on Wednesday 14th June 2017.

  • For desktop, laptop or IGEL access your mailbox will only be unavailable whilst your content is moved to Outlook and we expect the process to last no more than 10 minutes during this period. Once complete you can continue to access your email in the same way as you do now.
  • For Trust mobile devices (iPhone/iPad) your mailbox may be unavailable for a period of up to 12 hrs overnight. However, web access will be available during this period at the usual address
  • If you are logged in to Outlook when your account is moved, you will receive a message asking you to close Outlook and reopen it. The next time you start the application you may be asked for your network login details and your account will start to synchronise.
  • If you use Web Access after being migrated, you will be redirected to the Microsoft login page which you can get to directly by visiting as shown below:

log on screen

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