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Datix down all day Friday, March 31

29 March 2017

DatixThe Datix system will be unavailable for the whole day on Friday, 31 March between 09.00 and 17.00 whilst they transfer updates from the test site to the live site. The admin access will still be available.

I’ve written a manual IWR-1 form  for people to use on Friday, 31 March (ONLY) which can be completed following an incident and submitted to their nominated ODA Administrator. There are also some Manual Form guidance notes.

The ODA Administrator can then enter the incidents the following day once the system is back up and running. This process has been agreed by AD of Quality & Patient Safety (QPS).

  • Following discussion with our consultant at Datix the schedule of Datix drop-in sessions and workshops has been withdrawn. The plan for roll-out is now to train a pool of super-users who will then cascade the training locally.

If you would like to make an expression of interest to become a Datix super-user please contact us at – the closing date will be Friday, 31 March.

All super-users will receive a full day’s training from Datix which can be added to your Continued Professional Development (CPD) folder.

By attending the course you will learn the whole functionality of the incident reporting system and best practice guidance for completion of IWR-1 and IWR-2 forms. The date of training is yet to be confirmed but will be announced as soon as this is confirmed with Datix.

If you would like to share your ideas on how we can improve the current incident reporting process please send them to .

Leane Stephens, Assurance Coordinator


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