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Update on the new HQ EOC

04 May 2016

In July 2015, the Trust’s Estates team presented a paper to the Trust Board who approved for an HQ and EOC to go ahead in Crawley.

Emergency Medical AdvisorTo achieve the Trust’s objectives of establishing a new Headquarters (HQ) and an EOC West, it has agreed to enter in to an arrangement with Surrey County Council for the occupation of 28,858 square feet over two floors. This will be a brand new building, which is currently under construction and is to be completed in time for occupation in February 2017 to coincide with the lease termination of the Lewes regional office and EOC.

As the HQ in Banstead and regional offices in Lewes and Coxheath also house Emergency Operations Centres (EOCs), the configuration of the EOCs were reviewed.  It was decided that a new EOC would be established alongside the new HQ.  The new EOC would consolidate the EOCs of Surrey (Banstead) and Sussex (Lewes) into an EOC West.  The EOC in Coxheath would remain to provide resilience while alternatives for an EOC East were appraised.

The new HQ and EOC is now under construction in Manor Royal, Crawley.  You can see the progress being made by checking out the live web cam at

The three current HQ sites at Banstead, Lewes and Coxheath will move to the new purpose built offices, with the EOC now being split over just two sites - Crawley and Coxheath.

The Trust has been working with design consultants and engaging with staff on the design of the EOC and new HQ. The EOC design has been shared with EOC colleagues and the HQ design will be shared with colleagues in the middle of May - invitations for this event to follow.  

There is a Frequently Asked Questions section on the Intranet which will hopefully answer the main questions that you have. 

If it doesn’t, please send your question to and we will add it.

We are on track to publish the consultation document in May.  Once the document is published, we will be announcing meetings in Banstead, Coxheath and Lewes to answer any general questions you might have about the document. 

We will then be offering every member of staff affected by the move, a 1:1 meeting with an HR advisor to discuss your situation, answer your questions and address any concerns you might have.  We expect most of these meetings to be held in late May and June.

At your 1:1 meetings, the issues to be discussed might include travel expenses, relocation issues, mileage allowance and the new working environment.  There will be time for you to raise other issues as well, if needed.

We are planning to relocate Lewes and Banstead EOC Operations to Crawley in January 2017. Support Staff from Lewes, Banstead and Coxheath will be moving in February 2017.

Ibrahim Razak on behalf of the Project Team

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