Trust named as preferred bidder for NHS 111 contract for across the region
12 June 2012
South East Coast Ambulance Service NHS
Foundation Trust (SECAmb) is set to become only the second
ambulance trust in the country to be awarded the contract to handle
non-emergency medical calls across the entire region that it
The Trust, in partnership with Harmoni, one of
the largest independent providers of urgent services in England,
has been named as the preferred bidder to provide NHS 111 across
Kent, Surrey and Sussex when it is rolled out nationally from April
The government announced plans to introduce a
national, single digit telephone number for patients with
non-emergency healthcare needs in 2010.
This number, 111, will simplify access for
patients across a range of healthcare services such as dentistry,
out-of-hours’ doctor services, or emergency care if their condition
requires an ambulance.
SECAmb’s Chief Executive, Paul Sutton said:
“We are delighted to have been named as the preferred bidder
for this contract in partnership with Harmoni.
“It has always been our intention to be the
Single Point of Access for patients needing emergency or urgent
care. We believe that an ambulance service in partnership with an
out-of-hours provider provides a strong and safe platform to
realise this ambition.”
“I believe that we have been selected because
of the reputation that we have developed over recent years for
delivering quality and responsive services.”
NHS 111 will be free to call and operational
24/7, 365 days of the year. Unlike standard out of hours’ services
where you are required to wait for a GP or a nurse to call back, an
assessment will be made at the first point of contact.