Skip to content

Getting to more patients faster

Press release - 23 June 2010

South East Coast Ambulance Service NHS Trust NHS (SECAmb) reached more life-threatening emergencies faster than ever before during 2009/2010.

In figures released today by the National Office of Statistics, SECAmb reached 76.3 per cent of life-threatening calls within eight minutes last year; making it the second highest performing ambulance trust in the country.

This means 1,917 more seriously ill or injured patients received a response within eight minutes compared to 2008/09.

This impressive result has been achieved despite a six per cent increase in 999 calls over the last 12 months and some of the most challenging winter weather conditions in 30 years.

SECAmb’s Chief Executive, Paul Sutton, said: “We are really proud that we’re reaching patients faster than ever before as we know this can have real impact on outcomes for patients who are severely ill.

“We also know that it is what patients and the public want from their local ambulance service – no-one calls 999 and says ‘take your time’!

“So, it is a real tribute to our staff to see these results; they all work really hard to achieve them.”

However, SECAmb believes that improving care for local patients goes far beyond meeting targets. The Trust is making significant progress in a number of key areas. These include:

  • Continued development of care pathways for cardiac, stroke and trauma patients to ensure these seriously ill patients receive the specialist care they need as quickly as possible;
  • Further roll-out of Make Ready – a programme that sees specially trained staff cleaning, stocking and maintaining emergency vehicles. This is not only improving patient safety and reducing the risk of cross infection, it is also ensuring our frontline clinicians, who have historically undertaken these roles, can spend more time treating patients;
  • The roll-out of Airwave, the new digital radio system which not only provides our staff with vastly improved radio communications, it has also dramatically improved our ability to communicate with other emergency services.
  • Increased engagement with the communities we serve, including seldom heard groups; raising awareness of killer conditions such as stroke and heart disease and how to prevent these, as well as running accident prevention campaigns. For example, amongst newly qualified drivers to promote safe driving.

Bookmark and Share