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Busy night for ambulance service

Press release - 1 January 2010

South East Coast Ambulance Service NHS Trust (SECAmb) dealt with a high number of calls as people across the region saw in the new decade.

SECAmb, which handles 999 calls across Surrey, Sussex and Kent, dealt with well in excess of 1,000 calls during the last few hours of 2009 and the first hours of 2010.

Between 10pm on New Year’s Eve and 4am on New Year’s Day, SECAmb received 1,080 emergency calls – an increase of more than 100 calls for the same period last year and an average of three calls every minute.

A large number of calls received last night and early this morning were because of people falling over, suffering from breathing difficulties or being injured in fights and assaults.

Paul Sutton, Chief Executive of South East Coast Ambulance Service said: 

“New Year’s Eve is always one our busiest nights of the year. Every year we have robust plans in place to ensure that we are able to continue to deliver a safe, timely and quality service to our patients, despite the fact that so many more people than usual are calling us for help.

“I’d like to thank every member of staff, many of whom gave up their own time to work additional hours during this busy night and throughout the festive period. Their hard work and commitment, along with the support of many volunteers such as community first responders, ensured we were able to provide an excellent service to the patients of Surrey, Sussex and Kent on one of the busiest nights of the year.”

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