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NHS 111 Staff

NHS 111 Job Vacancies

To be a good call taker for NHS 111, you need to be able to communicate precisely and effectively but also to be able to listen and think clearly on every single call.

Our NHS call handlers answer the 800,000 calls received at our call centres every single year.

You will be talking to patients to offer healthcare advice and medical information. It is a 24/7 service so your shifts will be varied and at different times and you will be a life-line for people who have a non-emergency health concern.

Working at our centres in teams, your role is to provide good quality health care advice and information and to help guide people around our NHS Healthcare system.

What are the benefits?

  • A minimum 27 days' holiday each year, increasing with service.
  • New NHS employees from April 2008 will be eligible to join the Amended NHS Pension Scheme which provides membership to a final salary scheme with pension linked to pay near retirement. Other benefits include life assurance, dependent benefits, voluntary early retirement, ill-health retirement benefits and the option to increase retirement benefits.
  • Personal and professional development and training opportunities.
  • Childcare voucher scheme.
  • Salary Sacrifice schemes for cars or push bikes
  • Access to occupational health and counselling services.
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

What qualifications do I need?

A minimum GCSE grade C in English and secondary school education (or equivalent). Extensive training is provided.

How do I apply?

NHS 111 roles are all listed on our careers site where you can view all our latest vacancies and apply online.

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